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                    <text>Salvation Army Pathway of Hope Oral History Project
Interview with Amanda Ervin
October 2, 2019
Interviewer: Vanessa Dotson
Interviewee: Amanda Ervin
Date: October 2, 2019
Location: Salvation Army, Roanoke, Virginia
Transcription prepared by Kierra Burda
Total: 45:22
Index:
00:00 = Introductions
00:43 = Family life growing up in Southeast Roanoke (1990s-2000s) and the subsequent death of
her father
02:30 = Education and schooling, dropping out of school and obtaining her GED
04:03 = Having her three children, their upbringing, and raising them in Southeast Roanoke
09:31 = Financial situation being on welfare programs, previous unemployment, phasing off of
welfare, how it has affected her life
14:40 = Obstacles she has faced, how getting her GED has helped her overcome those obstacles,
and future educational and career goals
17:15 = Experience with the Salvation Army, volunteering with the Salvation Army, her
experience with the Pathway of Hope Program, and how it has helped her financial situation
23:18 = Future career and life goals and potential obstacles that may interfere with those goals
26:25 = Past experiences that has shaped who she is today, her financial situation growing up,
and the highs and lows of life
31:49 = The Salvation Army’s impact on her children, feeling unprepared to face poverty, how
herself and others feel coming into the Pathway of Hope Program
36:31 = The Salvation Army’s impact on the community and changes in community outreach
since she was a kid
38:28 = Best part of the Pathway of Hope Program and her brothers’ experiences with welfare
programs
42:30 = Future goal of moving away from Roanoke and the goal of being fully sufficient

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1	&#13;  

�00:00
VD: The following interview was conducted with Amanda Ervin on behalf of the Salvation
Army Pathway of Hope Oral History Project. It took place on October 2nd at the Salvation Army
of Roanoke, Virginia and the interviewer is Vanessa Dotson. The time is 5:14 [pm]. Alright, and
would you please state your name, date of birth, and where you are from?
00:37
AE: Amanda Ervin. I’m from Roanoke. And [1989].
00:43
VD: And what was it like growing up here?
00:48
AE: Kind of boring [laughter].
00:51
VD: Was there anything interesting growing up? What time period…in the [19]90s is when you
grew up here mostly?
00:58
AE: Yeah.
00:59
VD: What was it like in the 90s here?
01:01
AE: To a certain age, it was good. Because then my dad got sick with cancer and that’s when it
like went really downhill.
01:14
VD: And how was life in your house growing up?
01:17
AE: When I was younger it was good. I had my mom and my dad, but then my dad died and my
mom got real depressed.
01:28
VD: And how did the death of your father affect the household?
01:33
AE: Well, family stopped coming over. He was like the glue. Everyone has that one family
member that keeps everyone together, I think that was my dad. And when he passed…because
now I got family that live in Roanoke that my kids don’t even know.
01:54
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2	&#13;  

�VD: And you have two brothers, right?
01:56
AE: Yes.
01:57
VD: What’s your relationship with your brothers?
01:59
AE: They now live with me since my mom died. One has autism and one’s on the spectrum.
02:12
VD: And what was your social life growing up?
02:18
AE: I had friends. I had two best friends that we’d always go and have sleepovers and stuff.
02:30
VD: And what kind of education did you receive?
02:33
AE: I didn’t graduate. I ended up getting my GED.
02:37
VD: And what was it like going through school?
02:41
AE: I liked school up until high school. And then middle school and high school I just didn’t go.
02:50
VD: What made you stop liking school?
02:53
AE: Well, my dad died when I was in 5th grade, and then in middle school, my mom either
wasn’t there or she was at work. I didn’t have no one making me go, so I didn’t go.
03:08
VD: Oh okay. And did your family have any expectations for your school career?
03:15
AE: No.
03:16
VD: What were your goals for your education if you had any?

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3	&#13;  

�03:20
AE: I didn’t have any when I was in middle school. I just didn’t want to go.
03:26
VD: And after you dropped out, what happened?
03:31
AE: My mom moved to Bedford and I stayed in Roanoke. I was like 13 [years old], and I kind
of like just bounced around to friends’ houses and my grandma’s. And I didn’t ever go to school
or anything like that.
03:45
VD: How old were you when you got your GED?
03:48
AE: It was after my son was born, so I was like 21, 22 [years old].
03:55
VD: And what made you want to go back and get your GED?
03:59
AE: I wanted a better job.
04:03
VD: And how many children do you have?
04:05
AE: I have three.
04:07
VD: Three, and how old are they?
04:09
AE: Ten, four, and five.
04:12
VD: When you had each of your children, how did it change your life?
04:18
AE: My son made me grow up, made me want to do better. I didn’t want to screw around
anymore and do dumb shit. I wanted to do better.
04:29:
VD: How old were you when your son was born?
04:30

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4	&#13;  

�AE: Twenty.
04:32
VD: Twenty, so that was a big experience. How old were you when your other children were
born?
04:38
AE: Twenty-five and twenty-six.
04:42
VD: So they were pretty close together. And what is your relationship with the fathers of your
children?
04:50
AE: My son’s dad don’t have nothing to do with him. We don’t talk to him. He might pay child
support once every year, if we’re lucky. My son’s ten so he sees it, and he knows I can’t make
him talk to him when he does call out of the blue. So he doesn’t really have a relationship. But
my girls, their father, they have a relationship with their dad.
05:16
VD: That’s good. And is there anything you wish you could give your kids but your financial
situation prevents you from doing so?
05:26
AE: I just wish I had a vehicle. Because I just got my learners permit so I just need a vehicle.
My mom had a car but when she died, like, that was hers. I never had to learn how to drive, but
now I wish I had a vehicle.
05:47
VD: Once you get a vehicle, do you think it will be really freeing, like you’ll be able to go
places?
05:52
AE: Yeah, I won’t have to ask or have to ride the bus.
05:57
VD: How do you feel about riding the bus? What’s your experience with that?
06:00
AE: I don’t mind it, it’s easy.
06:06
VD: How do you think your kids feel about their upbringing?
06:12
AE: Well, my girls are toddlers, they’re always happy. And [my son], he’s a good kid.

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5	&#13;  

�06:27
VD: And how are your kids doing in school?
06:30
AE: My son’s a straight-A student. My daughter is in Kindergarten, they don’t get A’s and B’s
yet, but they get S’s for success, and their teachers never have bad comments.
06:46
VD: That’s good. And what’s your experience like being a single parent?
06:52
AE: I’m used to it. It was hard at first, but I’m just used to it. It’s like autopilot, like I know what
to do when stuff happens, but I know at first it’s really stressful.
07:05
VD: How has the experience changed from your first child to now?
07:09
AE: My second child was hard, because I was trying to find balance. I had him by himself for
five years, and then here comes another child. But I figured out how to balance that and then
when my third child came, I just worked her into it.
07:33
VD: And what are your goals for your children growing up?
07:36
AE: My son’s ten, he wants to go to college. He already knows what he wants to go to college
for and everything. And my daughter, she loves school, but she’s four. I just want them to do
good in school and graduate and go to college.
07:59
VD: So you want them to complete high school, go to college, and have good careers, good
goals?
08:02
AE: Yeah.
08:06
VD: And how has your experience been living in the Roanoke community with your kids?
08:16
AE: Good and bad. I guess that’s like everywhere.
08:21
VD: What are some good things?

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�08:24
AE: Some of my neighbors are older, so they don’t do a lot of drama. But some of the younger
ones, there’s a lot of drama. So my kids know they can only go, my son can only go to like two
people’s houses. I don’t let them walk around by themselves. When I was a kid though, we used
to walk to the stores by ourselves and no one cared. But I’m like, “No, I got to walk with you, or
someone has to walk with you.”
08:55
VD: Yeah, that’s something that’s changed over the years. What are some of the bad sides of
living here?
09:04
AE: Neighbors… I don’t know how to put it, like the neighbors are just rude. And people don’t
look out for kids anymore like they used to. We used to play on the street and didn’t worry
about being hit by cars. My kids can only play in the backyard.
09:31
VD: Yeah, I understand. And how have you been dealing with being on welfare programs
currently?
09:43
AE: I’m slowly getting off of them. I have a job. I think if I’m able to go full time, I’ll probably
be cut off completely, because right now I’m part time. I haven’t had a bad experience with it.
10:00
VD: And what was it like dealing with being unemployed before you got your job?
10:05
AE: Stressful. Really stressful.
10:10
VD: I guess it’s gotten better now since you got the part-time job? How’d you feel when you got
it?
10:16
AE: I had worked there before so I kind of knew what I was walking into. I was excited. I
wasn’t sure how you would go back, because you know some places you can’t get rehired, but I
was excited when they told me I could become rehired.
10:35
VD: That’s good. And what welfare programs are you on currently?
10:40
AE: Just food stamps.

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�10:41
VD: Just food stamps, okay. And do you use those a lot?
10:45
AE: Yeah.
10:47
VD: What do you think could be improved about food stamps and welfare programs in general?
10:53
AE: Not really for families, but I know my brother, who has disabilities, he couldn’t get them
when they lived out on their own. People with disabilities, I know some people who can get
them but they only get like $50 because their disability check is so high. But a lot of times a
disability check, it goes towards rent and water bills and electric bills, and they don’t have
money at the end for food. I think that part of it could be better, but I think they do good with
families.
11:27
VD: So you think it could be improved for people that are single, by themselves?
11:32
AE: Yeah.
11:33
VD: What is your brothers’ experience going through all that? How do you think they feel?
11:39
AE: They don’t understand. One of my brothers could only get it for two months but no one
explained that to him when he first got them. They just gave them to him, and then on that third
month when he didn’t get them I was like, “Did you get a letter?” But he can’t read so it’s not
like he could read the letter.
12:10
VD: That seems kind of weird that they wouldn’t explain it to them. That could definitely be
fixed. You’d think they would take the time, due to his disabilities, and help him out.
12:24
AE: I wasn’t the one who helped him do his paperwork so I haven’t… But he said they said he
was approved and he showed me his approval letter, but the approval letter didn’t say nothing
about two months either.
12:38
VD: Yeah, that could definitely be improved. It looks like there’s some things that need to
change for people with disabilities. And how has your financial situation affected your life as a
single mother throughout the years?

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8	&#13;  

�12:52
AE: It’s affected it a lot, depending on where we lived, what we could eat, what they got for
birthdays and Christmas, and just what we could do as a family.
13:09
VD: What do you think was the experience when you first had your first child to now? How has
it changed, for the better or for the worse?
13:22
AE: I kept a job until my last daughter was born, but I had complications after her. I had a
wound vac for three months and I lost my job. 1 And then I found another job after ten months…
a year. But that year of not having a job, I had my son. He was old enough to get told “look, we
can’t go out to eat, we can’t do a lot of things we’ve been doing because I don’t have a job now.”
And I was like “we have to cut back.” He understood, because I mean my kids are spoiled, but
they’re not spoiled rotten to the point where they can’t understand if something comes up. But
that year with no job, I had to get help paying bills and stuff. That was hard.
14:25
VD: What was your financial situation before you had your child? Because you said you dropped
out when you were in high school and up until then, what were you doing?
14:36
AE: Illegal stuff mainly.
14:40
VD: You don’t have to talk about that if you don’t want to.
14:46
AE: Yeah.
14:47
VD: Yeah, alright. What do you think have been the biggest obstacles that you have faced so far
in your life?
14:53
AE: Getting my GED.
14:56
VD: How was that?
14:58
AE: I had passed everything on math but geometry, and I had to learn that. And I dropped out at
9th grade. Algebra and all that came easy to me, but geometry? Trig? It’s on the GED test and it
was the hardest thing for me.
	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  
1

A wound vacuum is a vacuum-assisted closure of a wound that decreases air pressure on the wound to help it heal
more quickly.

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9	&#13;  

�15:22
VD: How did you get to learn that before you took the test?
15:25
AE: There’s classes. Roanoke city offers free classes.
15:31
VD: And once you got into it, were you able to pick it up fast or did it take a little bit?
15:35
AE: It took a little bit for the math, but they make you do a pretest, so they see what you know so
they’re not going over it. They’ll go over it but they’re not focused on that with you, because
each student will be working on something different. Science and history, I didn’t need none of
that, but trig and geometry I had to learn that. It was like a foreign language.
16:03
VD: What do you think life would be like if you hadn’t gotten your GED?
16:08
AE: Hard.
16:10
VD: How have you gotten new opportunities after you’ve gotten it, because you have that
education level?
16:16
AE: Yeah, because now I go to Virginia Western [Community College] and stuff. I’ve been
looking into that, but I haven’t decided anything yet.
16:27
VD: So you’d like to get an education beyond that?
16:30
AE: Yeah.
16:32
VD: Are you looking for a certain degree or are you just wanting to go?
16:35
AE: I’ve been looking at what they offer. I haven’t decided anything. I was hoping my last
child would start preschool this year, but she’s on a waiting list. I was going to try to go back to
school when she went back, because daycare’s really expensive. Whenever I can get her in
school I was going to try to look at classes. Go to school while they’re in school.
17:00

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�VD: How do you think your life would change after you’ve gotten another degree?
17:07
AE: I could probably further my career in something I’m already working in.
17:15
VD: How did you first hear about the Salvation Army?
17:19
AE: We moved close by here [Southeast Roanoke], and my son had asked if this was a church,
and I was like, “yeah.” I knew it was a church, I didn’t know they did social work type stuff. I
just knew they had an Angel Tree program, that’s all I thought they did. Because I used it one
time before when he was a baby-baby. I was like “yeah, it’s a church,” so he asked if we could
go to it and then we’ve been coming here ever since.
17:56
VD: So you said you went when your son was little, what was that like? You said you came for
the Angel Tree when your son was little?
18:02
AE: Yeah, like his first Christmas.
18:07
VD: What was that like?
18:10
AE: It was weird, because I didn’t know what questions to ask. Now I help volunteer to help
sign other people up. But like, I get their feeling when they come in, these people asking you
questions about your kids. It’s weird.
18:28
VD: So now you got it on both ends, you’ve been there and now you’re helping other people.
What’s your experience working and volunteering with that?
18:37
AE: I like volunteering with them. My son, I try to get him to do it, too, with little stuff.
Because I try to tell him, “Look, this looks good on college applications and you want to go to
college.”
18:53
VD: What is your experience with the Salvation Army ever since you’ve joined in with the social
work stuff?
19:00
AE: It’s good, I like helping people. I work for the Salvation Army, for Turning Point.

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�19:10
VD: What’s that like working there?
19:12
AE: It’s different. When I first started, I was nervous. But I like working there.
19:18
VD: What do they do there exactly?
19:21
AE: It’s a shelter for domestic violence, human trafficking, and sexual assault victims.
19:26
VD: I’m sure you do a lot of good stuff there. And what’s your experience with the Pathway of
Hope Program?
19:33
AE: It was good. I’m not in it no more, but when I was in it they helped me out. They gave me a
budgeting binder so that helped a lot. I was in it when my mom passed and they helped me deal
with all of that because I didn’t know the first thing to do.
19:57
VD: And what was it like transitioning out of the program?
20:04
AE: They made it easy. They don’t just push you out, and I know if I ever needed anything even
though I’m not in it, I can go talk to them and they will try to help me out.
20:17
VD: What’s your experience been like with J [the program manager]? How has she helped you?
20:22
AE: I haven’t had to come ask for help in a while. I know J, she would do it.
[The interview is briefly interrupted as a Salvation Army staff member walks into the room and
asks Amanda a question]
20:54
VD: What does the Pathway of Hope Program mean to you? How did it help you?
20:59
AE: I was kind of all right with budgeting. Like I do spend on stupid stuff. I think anyone with
kids, there’s been extra money and then they don’t need it. So they gave me a binder so I could
see where... I had to write down where all my money went, so I could see it and that helps out a
lot. If you have a job and if she gets you to do that, you can see where all your money is and you

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12	&#13;  

�can see where you can cut, like, “Hey, if I don’t do this I can put it in savings.” So that helped
out a lot.
21:42
VD: Were there any things that you found helpful besides the budget binder? What else did they
do for you?
21:55
AE: When my mom passed, she passed in Lynchburg, they’re the ones who gave me the rides up
there. And they stood up there with me, for three or four days. They basically took care of her
with all the stuff afterwards, and helped me. I needed rides from Lynchburg to Roanoke. I had to
identify the body and they gave me a ride and everything to do that.
22:38
VD: And how long were you a part of it before you transitioned out of it?
22:42
AE: I think maybe a year and a half.
22:46
VD: And before that year and a half, how do you think you were doing?
22:51
AE: I was doing alright, like I wasn’t saving money. My bills were being paid, it was just
nothing ever leftover at the end.
23:12
VD: And then now that you’re done with the program, you know how to budget and do all that
stuff, are you good with the money?
23:16
AE: [inaudible assent]
23:18
VD: That’s good. And what kind of career are you interested in?
23:25
AE: I haven’t decided yet. I like what I do. I’m a house monitor, and I like that type of stuff but
I want to go back [to school]. So I’ve been looking and I’m trying to decide exactly what I want
to go for.
23:46
VD: And do you have any goals? Like how much do you want to be making, where would you
like to be working, like that?
23:55

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13	&#13;  

�AE: I don’t know where I would like to be working, but I know as a ballpark with how much,
because I would like get a place out in the country. I don’t like the neighbors being all close,
because I can literally hear everything next door.
24:13
VD: Do you think your kids would like to move out to the country to get a little more space?
24:17
AE: Yeah, my daughter thinks she can have every single animal she sees, she asks for, including
elephants and giraffes. She’s going to ask her daddy for a horse for Christmas. It’s like, that’s not
gonna happen [laughter].
24:37
VD: And what general goals do you have for the future?
24:43
AE: Short-term future is going back to school. And long-term future is having a career where I
can be out of the city and having a vehicle, a stable enough vehicle, to go back and forth.
25:05
VD: And where do you see your life in a year?
25:09
AE: Probably going to school, because even if my daughter doesn’t get into preschool this year
because of the waiting list, she has to start Kindergarten next year. So in a year I know I’m
definitely going back to school.
25:24
VD: How do you think your daughter’s going to feel when she goes to preschool?
25:30
AE: She’s going to like it at first. She wants to ride the big, she calls it the “big girl bus,”
because her sister rides the bus. So she wants to ride the bus. I don’t know how she’s going to
like the school part!
25:45
VD: And where do you think you’ll be in five years?
25:50
AE: I hopefully have my degree in something, and putting the degree to good use.
26:00
VD: Do you think you’ll be living somewhere else?
26:02
AE: Yes.

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14	&#13;  

�26:06
VD: What obstacles do you think you’re going to face to reach these goals that you have for the
future?
26:15
AE: If anything ever happened to my kids where I wouldn’t be able to go to school, or my
brothers.
26:25
VD: And what experiences have you had that has shaped who you are as a person today?
26:36
AE: I don’t remember my mom being vocal with me. She would never, to the day she died, she
wouldn’t really talk about anything serious. She would always like push it off and would never
sit down and have a conversation with me about it. I’m the opposite with my kids. My son is
ten but he knows he can come to me and talk to me about anything. I won’t judge you, just talk
to me. So I’m the opposite of that, with my mom. I don’t ever want my kids to feel like they
can’t talk to me, like I felt like that with my mom.
27:13
VD: How do you think your parenting style differs from you parents?
27:18
AE: I’m more hands on and I’m more pushing for school. I never had that.
27:31
VD: What was your financial situation like growing up?
27:36
AE: When I was really young my mom and dad worked, and we moved in with my grandma
because she needed help and she had this really big house. So she worked, and my grandma was
retired but she worked at Burger King. Because I remember I used to get little Burger King toys,
that’s when Burger King used to have good toys [laughter]. So she worked at Burger King and
my mom was a CNA [Certified Nursing Assistant] and my dad was a carpenter. So like, if I ever
wanted anything I was able to get it. I don’t remember my mom being around much because she
was either asleep or at work. My dad and my grandma were around.
28:26
VD: And what was it like after your dad got sick?
28:32
AE: It was hard, because he did a lot of his treatments in the house, so he had nurses come over.
And when he first got sick, they would come over while we were at school but then the summer
hit and I was there. I didn’t really understand it at first, but now I’m older and I still remember
all that. I know what they were doing, and it got real bad to a point where he couldn’t walk up

	&#13;  

15	&#13;  

�the stairs so we had to put a bed downstairs. But as a kid you don’t realize that they did that
because he couldn’t walk, because they would never tell me that.
29:18
VD: And then once he passed, what was it like?
29:23
AE: My mom was always gone and my grandma, she just didn’t care what we did. I felt like
everyone was always worried about my brothers because they had mental disabilities, and I
always got put off on the back burner so I could do whatever I wanted to and no one would care.
29:47
VD: So they paid a lot more attention to you brothers than you?
29:50
AE: Yeah.
29:54
VD: What would you say has been the low point of your life so far?
30:00
AE: Probably when my mom died. We weren’t close for so long, and then we got really close.
And she died so sudden. She was literally at my son’s birthday party, and a day after she had a
major heart attack. And then five days after his birthday we had to pull the plug. There was no
sign that any of that was going to happen. I talked to her that morning and then I got a phone call
at three-something that evening.
30:42
VD: What would you say has been the high point thus far?
30:53
AE: Probably being stable. All I do get help with now is food stamps, like I don’t get help with
anything else. And I’m still able to pay everything, and my kids have everything they need. I
didn’t have to ask for help for school supplies or anything like that this year, I was able to do it
for them. Just being able to do stuff for them.
31:21
VD: How did it feel before you got help and you had to kind of ask for stuff?
31:28
AE: I hate asking for help. I don’t know if people might say that’s a pride thing, but I feel like
I’m their parent, like in my head I should be able to do it for them. I shouldn’t have to ask for
help. So I hate it, ever having to ask for help.
31:49

	&#13;  

16	&#13;  

�VD: So once you got into the program, how did you feel once you were able to start doing things
on your own?
31:54
AE: It makes you feel proud about yourself when your able to do stuff like that.
32:00
VD: How do you think your kids feel about being in the program here? Being here in the
Salvation Army?
32:13
AE: I know they like it, because when my daughter goes to her dad’s and she misses church
she’s so mad. And I’m like, “Just tell your dad to bring you. He can come get you after, I’m not
going to keep you from him.” And I think my youngest, it helped her, because she was really
really shy and wouldn’t talk to no one at first. She wouldn’t even leave my side at first. But
now, she’ll go off by herself and she talks to more people. Sometimes she does still get in her
moods where she’s shy and she’ll just look at you.
32:54
VD: How do you think your son’s getting along with everybody here?
33:00
AE: He likes it. I know he likes it because if he didn’t he wouldn’t come. Because I’m usually
at work on Sundays. He’s a Junior Soldier here. He goes to camp and everything in the
summertime.
33:27
VD: That’s good, and what do you think has been your experience with the concept of
intergenerational poverty. How has your financial situation when you were growing up affected
your life now and your finances?
33:43
AE: Growing up, like we didn’t get food stamps or anything. We weren’t on no type of welfare. I
knew my aunt and them was, because I remember the first time I’d seen it was like the paper
books. I didn’t know what it was, but then they told me. And then they let me use one. I
thought it was the coolest thing, I was like seven [years old]. I didn’t know what is was though.
But I don’t know, I didn’t have an experience with it until I needed it. So from growing up to
now, I didn’t even know it was on a card until after my son was born.
34:24
VD: So you feel like nobody really prepared you for finances and what you would do if you were
in that situation?
34:28
AE: No.

	&#13;  

17	&#13;  

�34:33
VD: What does it mean to you to be in poverty?
34:47
AE: Poverty is a struggle, but you have to pick yourself up and get out of it. It seems hard, but
it’s doable. You just have to have patience.
35:04
VD: And now that you are through the Pathway of Hope Program, do you feel stronger than you
were going in?
35:14
AE: Yes.
35:16
VD: And do you feel like it’s helped you get the basis for a good career and a good future?
35:21
AE: Yeah.
35:22
VD: Good, and how do you think others feel coming into the program?
35:28
AE: Probably nervous, because when I first came into it I really didn’t know that much about it.
I really don’t think… probably they’re nervous, probably wondering what they can really help
with.
35:52
VD: What would you say to people who wanted help but didn’t know how to get into the
program or didn’t know if it would work for them?
36:03
AE: I mean all they have to do is call and talk to anyone that works here basically, since they all
kind of know the program. Even if she’s [J’s] out or busy, they can speak to anyone up here and
they’d try to help them.
36:19
VD: And would you recommend the Salvation Army and specifically the Pathway of Hope
Program for people that need help like you did years ago?
36:30
AE: Yes.

	&#13;  

18	&#13;  

�36:31
VD: And are there any other places that you went to for help besides the Salvation Army or have
you gone solely to here?
36:42
AE: I went solely here. I don’t even know if we have any other places that offer what Pathway of
Hope does. I think it’s a kind of unique program and concept with them trying to help people.
37:04
VD: Do you think that it’s done good for the people who live here that need it?
37:09
AE: Yeah.
37:11
VD: And do you think that they’re working good to build the community up and make it a better
place?
37:19
AE: Yeah. Salvation Army is always out in the community. In the summertime they have the
garden that’s free. You can go plant your own and there’s always other stuff down there. So
they’re always out in the community.
37:38
VD: And growing up, was there anything similar to that around you?
37:44
AE: No. I know now… like I grew up where Morningside area is [in Southeast Roanoke]. I
know now Carillion bought up some of that part, near Morningside Park, and now there’s a
garden up there. But when I was growing up, there was nothing like that. The community
gardens are now a new thing. Back in the [19]90s, no one had community gardens.
38:11
VD: So you feel like in the ‘90s, for people that would have been in similar situations to you,
they probably wouldn’t have been able to get up from where they were very much.
38:22
AE: Probably not, because a lot of the stuff is new.
38:28
VD: And what do you think is the best aspect of the Pathway of Hope Program?
38:38
AE: It gives you resources and gives you a person to hold you accountable. Because you meet
with her [J] every week. And if you told her you were going to go out and put in ten
applications, she can hold you accountable for doing that or not doing that. And sometimes that’s

	&#13;  

19	&#13;  

�all people need is someone to hold them accountable for doing what they said they were going to
do.
39:09
VD: Yeah, before the program you said you kind of just spent money on random things?
39:14
AE: Yeah.
39:19
VD: And are your brothers a part of the program here or are they getting along on their own?
39:27
AE: No they’re not part of the program, they live with me. One gets disability and one we’re
working on getting his disability back. Once he gets the disability back I can probably get them
their own apartment, it’s just [that] one disability check isn’t going to pay for an apartment and
everything else.
39:51
VD: What do you think is their experience going through similar financial situations to you?
How have they faired?
40:02
AE: Their experience is probably more shitty because they had a payee before who their stuff
was getting cut off because he wouldn’t pay it. They weren’t getting none of their bills sent to
their house, it would be sent to the payee. And he wasn’t a legit payee, so I don’t know how he
even became their payee in the first place. But I had stopped all that when my mom passed away
and there was a check written out for like $500 for clothes, and they had been at my house that
whole month and I was like, they don’t have clothes. They brought clothes from their house but
they don’t have new clothes. So I had to put a stop to all of that. So them being not able to pay
bills, I think it’s harder when you need pay, you have to depend on someone else. If you can’t
find the right person, that sucks. They would have to come to my house and then I would have
to, basically, I felt like I was getting the run around with Blue Ridge [Behavioral Health] and
then their payee, why their bills were cut off.
41:24
VD: How do you think they experienced welfare programs and such, being disabled?
41:31
AE: I think it’s harder because they can’t read. Even a worker who’s trying to rush through it and
doesn’t want to sit down and read everything, people with disabilities it’s not as good because
they can’t read all the little fine stuff.
41:52
VD: And what do you think their situation will be in the future once they get their disability
check?

	&#13;  

20	&#13;  

�41:59
AE: Well it would be up to them if they want to move out or stay with me. Or if I move away, I
already told them, “If I move, and you all want to come with us, you have to let me know that so
I know how big of a place I need.” So one of my brothers always says he would come and my
other brother’s a little more hesitant moving away from Roanoke, because they have never left
Roanoke.
42:30
VD: So have you left Roanoke?
42:32
AE: Yes.
42:34
VD: What’s your experience outside of Roanoke?
42:37
AE: I like country more than city. I’ve lived in Florida, stuff like that, but I wouldn’t move my
kids down there. Florida’s nice if you’re young and you’re single, because Florida’s different,
it’s hot, but I wouldn’t move my kids down there. Too many hurricanes to worry about.
43:04
VD: So you think you’ll be in the general Roanoke Valley area probably for a while or do you
plan on moving somewhere else?
43:14
AE: I plan on moving somewhere else. I haven’t decided where yet, but I know it won’t be up
north because I don’t like cold weather. But me and my son had talked about it.
43:34
VD: Do you think you’ll stay in Virginia or go to a different state?
43:38
AE: Who, my son or my brother?
43:41
VD: Just anyone, do you think that you’ll take them to a different state or stay in the state of
Virginia?
32:48
AE: Oh, I’ll go to a different state.
43:51
VD: Where do you think you’d like to live?

	&#13;  

21	&#13;  

�43:55
AE: Probably somewhere out Midwest.
44:01
VD: And once you’re able to move away, do you think you’ll be fully sufficient and you won’t
need to…?
44:09
AE: Yeah, I wouldn’t try to move unless I already knew I could be fully sufficient. I don’t want
to have to depend on anything. When I move I know I need to have a job already lined up and
all that.
44:31
VD: Is there any certain thing that you would like to do that you would go into a career with?
44:38
AE: I like to cook, but I don’t know if I would want a career in that. I kind of like helping
people too, so I’ve been looking at them two things. And I know Virginia Western, they offer
both counseling stuff and they have culinary arts and stuff like that. My son told me just do both.
45:03
VD: Alright and we are wrapping up so is there anything else you would like to add?
45:13
AE: Nope.
45:14
VD: Alright, then thank you so much for letting us talk to you today. We appreciate it.
45:19
AE: You’re welcome.
[END]

	&#13;  

22	&#13;  

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                    <text>Salvation Army Pathway of Hope Oral History Project
Interview with Nicole
October 7, 2019
Interviewer: Shannon Baker
Narrator: Nicole
Date: October 7, 2019
Location: Salvation Army building, Roanoke, Virginia
Transcribed by: Shannon Baker, Paul Martin
Duration: 35:19
Timed Index:
0:00 = Childhood and adolescence in Rocky Mount and Roanoke (1990s – 2000s)
4:07 = Career and motherhood
7:08 = Pathway of Hope program and how it changed her life
13:35 = Relationship with parents and religion in her life
18:07 = Moving to Roanoke as a teenager
19:10 = Problems with authority and authority figures
20:53 = Progress she has made thanks to the program
24:02 = History of addiction and ways of working through troubles
26:22 = Losing custody of her children
29:26 = Reconnecting with family
33:02 = Final reflections: what would you tell your younger self and advice to others about the
program

0:02
SB: This is Shannon Baker interviewing Nicole for the Salvation Army Pathway of Hope Oral
History Project on October 7, 2019 and we are in the Salvation Army building in Roanoke. So,
are you ready to begin?
0:22
N: Yes.

1

�0:23
SB: Ok. First off, did you grow up in the Roanoke area?
0:29
N: I grew up in the Rocky Mount, like Boones Mill area.
0:33:
SB: Ok, so was it different? Do you think it’s different than Roanoke?
0:36
N: It is. It’s more like country instead of city.
0:40
SB: Ok, so what was it like growing up in this area?
0:46
N: I moved to Roanoke when I was fifteen. I was homeschooled previously. I went into public
school when I moved to Roanoke and that was a big change going from country life to city life.
1:02
SB: So, was it a big change going from homeschool to a public school?
1:08
N: Oh definitely. I mean, we did 4-H and stuff but the social aspect was a lot different.
1:16
SB: Do you want to talk a little bit about how it might have been different?
1:24
N: Personally, I gradually went towards the wrong crowds, so I got into a lot of trouble when I
moved to Roanoke because there wasn’t anything to do in the country but play in the woods. So,
I was grounded a lot.
1:48
SB: Do you still have any siblings that you are close to?
1:51
N: I do. I have an older brother. We are fourteen months apart. We were really close growing up
but not so much now.

2

�2:01
SB: So when you started going to public school, did you enjoy how different it was from being
homeschooled?
2:09
N: I did … eh, maybe not. I kinda didn’t like the authority part of it. That was just a rebellious
thing that I went through.
2:27
SB: Did you have a favorite subject that you liked to learn about?
2:30
N: Probably English. Science.
2:39
SB: Do you think that your teachers were kind of influential in your life or, you said you didn’t
really like the authority?
2:48
N: I had a few teachers that, well my math teacher actually was one of my favorite teachers. Not
like personally influential though.
3:00
SB: So the school you went to, do you think it was a good school? I don’t know particularly how
good the Roanoke County schools were.
3:11
N: I went to Roanoke City schools. They were good schools. I dropped out when I was a senior
with three months to go until I graduated, but I did get my GED. But the schools were good.
3:36
SB: Could you tell us a bit about why you dropped out?
3:44
N: It was a long time ago. I really don’t remember. I think I moved to Floyd County with a guy
and that was… a relationship.
4:07
SB: So, what … I’m trying to think of the next question. In your adult life what do you do career
wise?

3

�4:22
N: I work at a bowling alley. That’s a lot of fun. Before that I was a lunch lady in the cafeteria at
a high school. I’ve cleaned houses. I’ve done in-home healthcare. I did that for five years.
4:42
SB: Have you enjoyed what you’ve done?
4:44
N: Very much, yes.
4:50
SB: We saw your daughter when you came in. How old were you when you became a mother?
5:01
N: With my first child I was eighteen. Well I had him when I was nineteen. So my oldest is
twelve and my youngest is three. I have five children.
5:14
SB: How has motherhood changed your life?
5:19
N: In every way possible. I mean, you don’t get to be … I was young when I got pregnant so the
social aspect you know I had to grow up pretty quickly. And then my relationship ended so I was
raising the baby by myself, so that was hard. Throughout the years I’ve had substance abuse
issues so that kinda hindered my parenting. But I’ve been sober for four years.
6:00
SB: Congrats. So, you talked a little bit about the social aspect. Do you want to tell us a little bit
more?
6:09
N: I mean you don’t get to just go out. You have a kid and you have to stay home and be a mom.
I didn’t really have much help. I was doing it by myself. My family wasn’t around so I was kinda
place to place.
6:35
SB: What would you say the hardest thing about being a young mother was and is?
6:43

4

�N: I mean still is just doing it by myself you know. I maintain my home. I maintain my vehicle. I
have five children. They’re in different places. I only have custody of the little one but you know
it’s hard financially, definitely.
7:08
SB: How did you come to find out about the Pathway of Hope program?
7:14
N: I was in a domestic violence situation. So I was at the Turning Point for seven months. I was
court ordered there because of my situation and that was in 2015.1
7:37
SB: So you found out about it because you were court ordered?
7:41
N: No, I was in a domestic violence situation so I was at the Turning Point and this was like the
aftercare part of it.
7:50
SB: So how did the program work for you?
7:55
N: It changed everything for me. It gave me a safe haven to get my life back and get my children
back. I was court ordered there so I had to get clean and I had to get serious about what I wanted,
you know getting clean and finding that job and just being a normal citizen I guess. They just
gave me that second chance to start over.
8:34
SB: Do you consider it an important [source of] help in your life?
8:41
N: It is the most important thing, yeah, I mean I think without this program I wouldn’t … you
know I might not even be here, honestly, because it gave me that safety.
9:05
SB: What exactly … I’m trying to think of how to word this .. what exactly did it do to give you
that safety? What did you do with the program?

1

Turning Point is the Salvation Army of the Roanoke Valley’s housing facility for survivors of domestic
violence.
5

�9:16
N: It’s fenced in. Your abuser can’t get to you. I was able to just stay safe. I was going through
trauma therapy, I went through substance abuse counseling, parenting classes. It just helped me
rebuild some of the stuff that I had lost over the years.
9:56
SB: Are you still in the program?
9:57
N: Yeah.
9:59
SB: So what are your next steps? Have they told you, do you know that?
10:04
N: I think right now we’re working on anger management and parenting … parenting skills. And
then I have visitation with my five year old daughter. I am able to bring her here on Wednesdays
and they have a youth program that my children are involved in. So just kinda maintaining my
sobriety and hopefully getting me a new vehicle and getting me financially able to move to a
bigger place so I can have my children back under the same roof.
10:53
SB: So it also helps your children, too, this program, the youth program. Is there any other way
they can help your kids?
11:04
N: I mean they help me with rides to appointments, they go to and assist with court hearings,
doctor’s appointments, if I need a ride or something.
11:24
SB: You mentioned that you’re working at a bowling alley now.
11:27
N: Yes.
11:28
SB: Do you think your work at the Pathway of Hope Program has helped you to get into your
current career or do you think that way just …
11:37

6

�N: That was just kind of a fluke kinda thing. I know somebody who bowls there and the lady was
needing help and they kinda just dropped my name. That was not really associated with the
Pathways [Pathway of Hope].
11:56
SB: How long has this been? [looking at recorder] Okay. You also mentioned that they are
helping you with your anger management. Would you like to talk a little bit about that?
12:17
N: I think I’ve always been … I think that probably stems from my childhood. My parents
divorced. A lot of things happened in my childhood and I just grew up. I always felt rejected and
abandoned so I was just angry at a lot of things and then that probably introduced my addiction.
And then with my children, raising kids is hard, especially by yourself. So you know just healthy
ways to interact and discipline… but really just getting control of my emotions. How to take a
step back and not react in a split second and make a choice that I would regret.
13:25
SB: Do you … I’m bad at wording questions, I’m sorry.
13:30
N: That’s ok.
13:35
SB: You talked a little bit about your childhood with your parents being divorced. Do you want
to tell us a little bit about how things might’ve been characterized? A little bit more about just
what it was like growing up.
13:55
N: I think I was probably maybe seven or eight [years old] … around then my dad left and my
mom didn’t take it too well. She was really religious, so she was always at church and she would
leave us by ourselves. We were home schooled so we would have school work and chores to do
and she would just be gone so it was really just me and my brother by ourselves pretty much
everyday. And then, me and my mother didn’t get along so I eventually moved to Roanoke with
my dad, and that wasn’t a good situation either because my dad’s an alcoholic so it was just kind
of like the lesser of two evils I guess.
15:11
SB: You said your mother had been religious, would you consider yourself to be kind of
religious?

7

�15:18
N: I mean, I am. I am. I have my faith and I believe, you know, that God is why I’m here, you
know? I’ve been through a lot, and… I mean, there’s a lot of reasons I shouldn’t be here, so… I
mean, I believe God is the reason I’m here. And my mother has prayed over me and prayed over
me, so… I do believe that.
15:59
SB: Well… I’m sorry, I’m bad at wording questions.
16:04
N: That’s okay.
16:08
SB: So… Like, just kind of looking back over your life with your kind of experience with your
faith do you think that God has been, like, present in your life, then?
16:23
N: Definitely. I mean, I grew up in church… Well, my dad was Jehovah’s Witness, and my
mother was Christian, so they would, like, fight over who was taking me to what place, you
know? So that was crazy to grow up in. So I would be at church half the time and then at the
Kingdom Hall the other half of the time, so. And then they would argue over their, you know,
“I’m right!” “No…” They would, you know, argue their aspect of things. So…
16:57
SB: Growing up with a Jehovah’s Witness for a father must have been interesting.
17:01
N: Very. I mean, I don’t know about interesting, but… I don’t agree with any of that, so.
17:12
SB: Would you want to talk a little bit more about, like, what it was like, I guess?
17:23
N: I mean, I guess that they always argued about their different religion, you know, their
aspects… I don’t really remember much about the Jehovah’s Witness part of it, because my dad
left, eventually, when I was young, so I just continued to go to church. So now I have been going
to church until the last few months because I’m having vehicle issues, but growing up I don’t
really remember.
18:07

8

�SB: So… When you moved to Roanoke as a teenager what were… some of the biggest changes
that you saw in your life?
18:23
N: I lost a lot of weight, I mean, because I was walking back and forth to school. And I was in
the home with my brother and my dad and his wife, so that was a change because before it was
just me and my mom and my brother. So that was hard to get used to. Well I think I also resented
my dad for leaving, so when he would try to be authoritative towards me, you know, and give me
rules, I was like, “No.” So… I think that’s probably where the rebellious part came in, you
know? I resented my dad, and I just didn’t respect him, so.
19:10
SB: So, would you want to tell us a little bit more about, like… your problems with authority, I
guess, when you were younger?
19:28
N: I think a lot of it, like I said, comes from my resentment towards my parents. I resented both
of my parents, you know, because my dad left, and then mom was… not present, so I just felt
abandoned, I guess… I’m sorry, what was the question?
19:50
SB: I guess, just like a better way to word it would be… How do you think your issues with
authority figures kind of impacted your life?
20:01
N: Oh, authority, that’s right. Sorry. Okay… Well, it started with my parents, and then as I got,
you know, into drugs and situations it became, you know, the police and that kind of thing, so…
And now I’m still like struggling with authority, because I’m having—you know I have court
situations for my custody of my children and I’m having to do what the judge says and I don’t
feel… I feel discredited, because of the progress that I have made, I don’t feel like is highlighted,
or recognized, so, you know, I guess I’m still a little jaded by that.
20:53
SB: Do you want to talk a little more about how you feel about your progress?
21:05
N: I mean, I’ve lost… I have five children and I have custody of one. I’ve lost all my children
due to substance abuse. Now I have a job. I maintain my home and my vehicle and I am a
present parent. I have my son on the weekends. I have visitation with my daughter and I have the
baby full time. My sobriety is a big thing. I get off probation in January. I’ve been on probation

9

�for three years for a possession charge. To look back from where I was to where I am now is… I
don’t feel like the same person. I don’t. I just can’t even understand why I made the choices I
made back then because I wouldn’t do it now. I mean I’m really proud of myself.
22:20
SB: Would you want to tell us a little bit about how you kind of managed to get to this, like how
you got … words aren’t coming to me right now…
22:38
N: To where I’m at now? My progress?
22:40
SB: Yeah, how you managed to get there.
22:43
N: I think it all started with… well I was in that domestic violence situation with my daughter’s
father and I just had enough I guess. And I left and I went to the shelter. He’s incarcerated. He
got twenty-seven years. I had eleven years over my head and they gave me three years probation.
That was a blessing. I guess it started from Turning Point. That was my second chance. Also,
being on probation has also held me accountable. This program, you know J [the program
manager], she is really interactive with me. She knows more about me than my parents honestly.
23:46
SB: So J has really just been a force for good in your life?
23:50
N: Yeah. She’s been a guiding light.
24:02
SB: Would you want to tell us about your history with addiction?
24:11
N: I don’t even know how old I was. I guess it started… when I was twelve or thirteen and I just
was smoking weed because I thought it was cool, I guess. I started drinking a lot because my dad
was an alcoholic so I saw it a lot so I guess I kinda fell into drinking a lot. I think I’ve tried
everything. I was addicted for a long time to the hard drugs and… I’ve been clean for four years.
There was about ten years, I would get clean and then fall back into it. I think losing my children
was like… kinda propelled it because that’s a loss. I guess I was covering up my feelings in an
unhealthy way. Now J has helped me kinda … talk things out or write it down or do it in a
healthier way.

10

�25:39
SB: So you like to talk things out and write things down to work through things?
25:45
N: Yeah, instead of reacting.
25:49
SB: Are there any other ways you like to try to work through things?
25:53
N: I’ve learned to crochet… I don’t know, I just like to stay busy. I love my job, I mean, I take
extra shifts. I just work, and it’s really a boost of confidence, you know? Because before I didn’t
care about a job, you know?
26:22
SB: So would you want to tell us a little bit about losing custody of your kids?
26:37
N: I had my oldest when I was nineteen and then I guess he was three when I lost custody of him
to his grandmother. His grandmother has had him since he was three and he’s twelve now…
Then I had another daughter, she was born with drugs in her system and she was in the NICU for
a week. And I had a spinal fluid leak, so I had a spinal migraine, so I wasn’t able to see her while
she was in the NICU… I guess I started… I was doing cocaine a lot, so I got her taken for that,
and then I went to thirty-day residential treatment, and a family had her that I went to school
with their daughter, and they had her, and they ended up adopting her… What’s next? Then I had
a son, and then another daughter. I had them until four years ago with this recent situation. My
recent charges… And I lost both of them in 2015, so... And I’ve since had the baby. I had the
baby while I was at Turning Point.
28:20
SB: So… how did you feel when you lost custody of your children?
28:34
N: I was ashamed, and I think I just used more to cover it up… I kind of just kept it going, and
then I would have another baby and get clean and start using again. And I mean it all has to do
with your surroundings, so I wasn’t around the best people, so, you know… I guess I struggled
with, you know, I felt abandoned since I was young, so I just always wanted to be included and
accepted, so I just… just drugs were my go-to.

11

�29:26
SB: Do… Do you think—I’m just checking the time [looking at recorder]—Do you think that
since you’ve made all this progress you’ve found a place where you might feel a little more
included and accepted?
29:45
N: I mean, my job. I love the people I work with, you know. I actually have family members
who work there, so… that I didn’t know worked there, because I’ve always been… I didn’t
attend family functions, because I was always off doing my own thing, so when I got this job I
didn’t know my uncle and his wife work there. You know, it’s just a nice fit. I love my job and I
love everyone here at the Salvation Army, so… And my family, you know, me and my mom
have gotten really close.
30:28
SB: So you’ve managed to reconnect with some of your family members?
30:31
N: Yeah, and my dad as well. You know, me and my dad went, I think, four or five years without
speaking, and then, you know, he’s recently gone through… treatment, as well, so he’s trying to
stay clean. I think we’re… I mean, we go to meetings together, AA [Alcoholics Anonymous]
meetings together and stuff. And then I go to church with my mom in Rocky Mount, so… I’m
kind of slowly rebuilding.
31:09
SB: So with that like… with that like, reconnection with your family, are you happy to have that
back in your life?
31:25
N: Yeah, I didn’t think I would ever, you know, have that. And at one point I didn’t want it back,
you know? Because I had so much resentment and anger, so, but you know… I am imperfect,
just like they are. Now that I have children of my own, I see how, you know, life hits you and
you do things and you just do what you can in the moment, you know? I mean, I’m trying my
best to keep… to not let my kids see me struggle, and you know, I don’t blame my parents, you
know, because they did the best they could. Once I forgave them, and I guess they forgave me,
too.
32:20
SB: So you’ve been kind of… learning how to forgive, I guess?
32:30

12

�N: Yeah. Forgiving myself is the hardest thing, because I just… My kids don’t deserve the
situations that they’re in. Their home lives are… you know, and they’re in these situations that
they’re in because of choices that I made, and I was selfish and didn’t put them first, you know?
But I was young, so you know, I didn’t know. If I knew then what I know now, you know?
33:02
SB: Well, if you did know then what you know now, what would you go back and tell yourself?
33:08
N: Don’t do drugs. Family is really important, you know. Hold on to your family… Just believe
in myself more, because I discredit myself, more than anybody I criticize myself. Just really kind
of embrace who I am.
33:45
SB: So… Looking back on all the stuff we’ve talked about, do you think that there’s anything we
didn’t really talk about that you’d like to talk about?
34:10
N: I don’t think so.
34:17
S: Well, I guess my last question for you would be, so, with the Pathway of Hope program, what
would you tell anyone who was thinking about trying to get into this program?
34:38
N: I mean, don’t hesitate. I mean, it’s a great opportunity, and it really, honestly, has saved my
life. I mean they genuinely care about people, and I mean, it has just changed everything about
my life. And I would just really encourage them to just get the information.
35:07
SB: Anything else you want to add?
35:10
N: No.
35:12
SB: I think we’re good. Alright. I’m going to end the recording now.
[END]

13

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                    <text>Salvation Army Pathway of Hope Oral History Project
Interview with J
October 25, 2019
Interviewer: Samantha Meyer
Narrator: J
Date: October 25, 2019
Location: Salvation Army, 724 Dale Ave SE, Roanoke, Virginia
Transcribed by: Liz Lee, Megan Reynolds
Duration: 40:42
Index:
0:00 = Introduction of interview
0:22 = Brief self-introduction by narration
0:55 = Growing up in Craig County (1980s-1990s)
1:56 = Experiences at college; developing interest in social work
3:42 = Moving to Roanoke three years ago
4:52 = Work at the Salvation Army
9:40 = Services that the Salvation Army offers
11:54 = Main goals of Pathway of Hope program
13:56 = Discussion of Pathway of Hope program; responsibilities, current numbers of the clients,
changes, funding &amp; budget
17:17 = Future of the program
20:14 = The narrator’s motivation to work for the Salvation Army
22:52 = Support from public of Salvation Army
24:26 = Experiences working at the Salvation Army’s Turning Point shelter
26:43 = Experiences with domestic violence; connection with clients on this issue
30:21 = Rewards of job
31:24 = Perspective on life; experience in first social work class
34:10 = Personal goals
36:43 = Personal goals for her daughters
37:56 = Advice for people interested in social work
39:55 = Closing remarks

	&#13;  

1	&#13;  

�00:00
SM: This is Samantha Meyer interviewing J for the Pathway of Hope Oral History Project. It’s
October 25, 2019 at 9 a.m. and we’re in the conference room at the Salvation Army in Southeast
Roanoke. Thank you so much for meeting with us today.
Could you start by telling us just a little bit about yourself?
00:25
J: I’m 36 years old. I’m a single mom of two teenage girls. I have been a single mom now for
thirteen years, doing it by myself. I’m a college grad with a master’s [degree] in social work. I’ve
been kind of all over the field. That’s about it, I guess.
00:55
SM: Where did you go to school?
00:56
J: In the sticks, is what you’d call it. Craig County.
01:02
SM: Is it here in Roanoke?
01:03
J: No. It’s about 45 minutes away from here.
01:06
SM: Okay.
01:07
J: So, picture, you know, Franklin County. Kind of like that.
01:10
SM: Okay, so you are local to Virginia. What was going to school like? Did you always know
that you wanted to do social work?
01:21
J: Going to school… when I went to a pretty much all-white school. So I was the only biracial
kid there, which, pretty much, [I] was always referred to as like the black kid that never, actually

	&#13;  

2	&#13;  

�I guess, had a name. So it really sucked. I got bullied a lot. Hated it, wanted to get homeschooled. My mom wouldn’t let me, so I just kind of became tough.
01:52
SM: And that was like elementary school, middle school, high school?
01:55
J: Yeah, they are all together.
01:56
SM: Okay, and then, so where did you get your degrees from?
02:00
J: I got my bachelor’s... well, I first went to Virginia Western Community College for my
Associate’s [degree] and I went to Mary Baldwin [University] for my Bachelor’s [degree], and
Aurora University for my Master’s [degree].
02:14
SM: So, when you went to college, did you know that you wanted to do social work? Or did you
kinda go in not knowing what the heck you wanted to do?
02:23
J: Well, ever since I was a kid, originally, I had this dream I was gonna be a veterinarian, and
that was what I was gonna do. And... I met my now ex-husband, in an early age so… my
beginning years of college I kind of just failed out my first year for not going. And then [I] got
kinda confused I guess what I wanted to do, and I worked for a couple of vet offices,
and…thought I’d get my foot in the door and then tried to go to [Virginia] Tech to be a vet. And
I had an allergic reaction to somebody’s animal, and I realized, like, that probably was not gonna
be the field that was gonna be the best suited for me. So, I kinda was like, “What am I gonna
do?” So, I took general studies, and you know, with all the craziness that I guess was going on in
my life at that point…someone said, “Did you ever consider doing counseling?” I was like, “No,
why would I do that?” So, I was like, “Well, hum, you know, I do pretty good with talking with
people.” So took a few classes and I fell in love with psychology, and social work was a lot
easier to go into than getting a degree in psychology to do practically the same thing.
03:42
SM: Okay, so how did you find yourself ending up in Roanoke?
03:46

	&#13;  

3	&#13;  

�J: In Roanoke, probably because in the little, small town which I grew up in, there are not any
real employment opportunities. About the only thing that is over there, there is a grocery store, a
Subway, and a Family Dollar are the two biggest like, named places that you would recognize.
So those were not necessarily options that I wanted. And most people from over there travel
either to Roanoke or Covington to work at the paper mill, that was also not an option. So came
over here and started working and this is where I was coming to school, and I moved to Roanoke
three years ago. After my dad passed away, there just wasn't anything really keeping me in Craig
[County].
04:39
SM: Oh okay. What did you do, did you have a previous job here before you worked at the
Salvation Army? Or have you been working here ever since you moved to Roanoke?
04:48
J: I've been working here the whole time I've been living in Roanoke.
04:52
SM: Oh okay. How did you find yourself at the Salvation Army?
04:58
J: I was doing my internship. I actually was working at the local detention center. And interning,
doing part of my internship there. But couldn't do all of it, since I work there. So I was interning
at our battered women shelter. And they liked me, so they offered me a job.
05:17
SM: Okay, what was that like working at the shelter?
05:24
J: I mean, this work, there's never a dull moment. I gotta say when you're in social work you see
a little bit of everything. I tend to get drawn to where I have a passion about something or where
I have previous experience personally. So, I picked … there to do the internship and had a
connection at the detention center. So I just felt like it was another learning experience on the
way to kind of become a well-rounded social worker.
06:00
SM: So you would say that, that experience of the detention center definitely helped you with the
things that you deal with here and the clients that you deal with here?
06:09

	&#13;  

4	&#13;  

�J: Not necessarily that one so much. But…all of it pieced together makes me well rounded, to
pretty much deal with any type of clientele because I've worked with adult ex-felons in my
previous history. I was an EMT [emergency medical technician] at one time, so, I mean, I've
seen a little bit of everything. The detention center, it's just juvenile criminals…so I've seen it
where it starts and where it ends. So that's why I feel like it makes me well rounded, because I've
seen it from total different spectrums of it, so…
06:58
SM: So, what does a typical day look like here? Is there one? Is it something different every
single day?
07:06
J: I’d say something different every single day. This is probably more chill out of anything I've
ever done. I do usually stay pretty busy, because I never know like when someone's gonna come
in and need something and, you know, like yesterday, I had all this stuff planned out I was gonna
catch up on paperwork. It didn't happen, because little things happen. But… I'm not dealing with
individuals in crisis so much here. They may have moments of crisis but this position is a way of
preventing people from being in crisis. Whereas most of the other jobs I’ve had, you know, they
are kind of draining. I mean, you have to be prepared for this type of work. You have to love
what you do. Otherwise, you get burn out really quick.
08:04
SM: So, what are some of the challenges that you face working at the Salvation Army?
08:14
JM: Hm… I mean for most people… I like the fact that it's a religious organization. I'm a
religious person. But it's not when it is like, I think people get a misconception. It’s not like it's
put on people. You know, if someone needs it, then we talk about it. But I like that we have a
good support system and we are a team here. It's one of the first places I can say that I have
worked where that actually is true because other places that the challenge has been ‘it’s every
man for themselves’ and people get thrown under the bus. The biggest challenge here is not
taking your stuff home with you. That's pretty much anything in social work because it's
frustrating and irritating and when you like can't figure out a way to fix a problem, and you see
people suffering, and you know, you try and do everything in your power and you're met with
obstacles from like other things, and you know, you have to maintain boundaries and not
overstep. It's hard not to be like, “Oh, well if I was a millionaire, how could I just solve all of this
and I would just feed everybody and house everybody,” but you know, that's not realistic.
09:40

	&#13;  

5	&#13;  

�SM: I guess I should have asked this before, could you explain a little bit of like what the
Salvation Army as a whole does, like what kind of services they offer, and how they help
people?
09:53
J: So, well, here locally, …we did have a homeless shelter for men but that's closed. Now we just
have a DV—which is domestic violence, sexual violence, sex trafficking—shelter that is open to
anyone that has experienced any of those. We have a new day center, which houses 18 to 24year-old youth that have aged out of foster care. That, the foster care part, is not a stipulation to
be able to go down there. During really hot weather and cold weather we have cooling and
warming stations, so people can get in and out from the weather. We have the Pathway of Hope,
which is a program to help stop intergenerational poverty. We have aftercare, which is case
management for those that have completed programs to kind of make sure that they maintain and
stay on the right track. We have pastoral care, which an officer or someone more connected with
the church is there to support and talk to somebody if they need it, pray with them, and just give
them a little extra support system if they don't really have one or if they’re interested in learning
more religiously. Then they have the church service stuff that they offer like for the youth, which
is kind of like how Girl Scouts are, they can earn badges and stuff. They send kids to camp. I’m
probably forgetting something… they have stuff for senior citizens…
11:54
SM: Could you, kind of, elaborate on the Pathway of Hope and what the main goals of that are? I
know it's to target intergenerational poverty, but maybe talk about that a little bit more?
12:06
J: So, with Pathway of Hope, the biggest thing is to formulate a relationship and its… I know
with my place the concept is to have a team and to work together to figure out what goals they
want to work on. There are assessments that people do that help us figure out like where their
level of hope is, are they ready to change, and willing to change their circumstances, and based
on those assessments figure out if that is a good candidate for the program. Because, it's not just
open to anybody. It is a process. Because if someone has no real hope of changing of
circumstances, nor are they willing to put in the time and effort, obviously that's not an ideal
candidate, but that’s part of it. They assess their weaknesses and strengths to figure out how to
build good action plans to accomplishing some of the goals. So, you know, we help them see,
like, the bigger picture to try and set forth a no-fail hopefully direction into accomplishing their
goals. And then any other little supports that they need, you know, to advocate for them because,
you know, sometimes people don’t understand how the system works. Sometimes people are met
with discrimination; that’s where I come in, you know, I go to court with people. The whole
point is to give someone the life that they want to have, that they feel like is too far out of their
own reach.

	&#13;  

6	&#13;  

�13:56
SM: Has it always been… how long has it been a thing at the Salvation Army? Has the Pathway
of Hope always existed for a long time? Or is it like a newer program?
14:09
J: It's a newer program. I've been here for three years and it started here when I started.
14:15
SM: Okay. So you've been working with the Pathway of Hope since you've been here.
14:18
J: I have not since I started. So, I originally was at the shelter. There was another case manager
for this, and they have since left. So I moved over into this position.
14:34
SM: Okay. So how—cause I know you said you go to court with people—what are some of the
other responsibilities that you have within the Pathway of Hope program?
14:46
J: The thing is there really aren't any designated responsibilities. And just, I’m just like “Okay
sure, you need me there, I'll be there.” I do whatever needs to be done to make sure that the
individuals that I work with feel like that they have a strong support system and I'm there
through whatever they need me to be through. So, if somebody wants me to go to the doctor with
them, I’ve done that before. You know, I’ve gone with a client to find out what the gender of
their baby was gonna be. So, I mean, I really don't have a restriction on what I do it kind of
depends upon the relationship with that client and what they need from me.
15:29
SM: How many clients are in the program here right now? Just a rough estimate...
15:36
J: Technically ten. It’s like, I’ve just got on three more they aren't officially in it, so…
15:43
SM: Okay. What's something that you… Is there anything you would change about the way that
the Pathway of Hope program operates, or do you think it's doing what it's supposed to be doing?
15:57

	&#13;  

7	&#13;  

�J: Well, we already just recently made some changes cause the program was gonna be, you had
to either be working full time or part time and going to school. And I felt like that kind of shut
out a lot of people that needed us and were probably willing to participate in the program. So
now it's kind of been opened up a little more to people that, you know, may be on disability or if
someone is actively wanting to change their situation and willing to put in the effort, then I'm
willing to work with them.
16:33
SM: Okay, that’s awesome. How do you guys, like, get your funding for the program? Is it
nonprofit just by donations? Or is it there like a set budget?
16:50
J: So it’s a little bit of everything. So, we have a donor that supports this program and… money
that we get from… is it DHQ? I tend to get those mixed up…we get money from them. So,
grants are another big thing.1
17:17
SM: What's something that you want to see happen with the Pathway of Hope? Do you want to
see it like expand and get a lot of people? Or do you think it's okay how it is right now?
17:35
J: I hadn't actually thought of that so… Hmm, I mean ultimately I think anybody wants to see
their program grow… I think, and I don't know like if it would even be possible for Pathway of
Hope because the title of it, should expand and not necessarily offer hope to just families. It
would be nice to be able to see Pathway of Hope be able to work with anybody that wanted to
change their circumstances ultimately because families aren’t the only thing that are in poverty,
but I mean it's an ideal place to start to see, like, if a program is gonna work and how many
people are going to be invested in it, but it would be nice to see if it could grow in that direction
to be able to help more people.
18:27
SM: What is something that people probably don't know about the program that you want them
to know. Like, what, why is it important? I mean, you kind of have touched on that already but…
18:39
J: Um… One thing I feel like a lot of people had a misconception of is what Pathway of Hope
was because my biggest thing was that I wanted to try and sell it on people, like myself, that you
know, I had to kind of maneuver a system on my own the hard way and figure things out and
	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  	&#13;  
1
	&#13;  DHQ may be a reference to the Salvation Army National Capital &amp; Virginia Division’s Divisional
Headquarters.

	&#13;  

8	&#13;  

�didn't have a good support system when I necessarily needed help with things and was kind of
combated with some discrimination and something like this could have been helpful, but I was
also prideful and didn't really want to ask for help. So those types of people that are like
“Alright, well I'm not as bad off as this person over here,” and plus you don't want people to
know what you're going through and struggling, because you want people to think that you have
everything together and you don't want the outside world to know. So my biggest thing was
trying to let people know that “Okay, this program just isn't for families necessarily in poverty,”
because people hear that word and it naturally seems negative and people are like “I'm not in
poverty, though.” But, if you're struggling and you're having a hard time, then, could you
possibly be more open to a program that stated that it was for working families? So, try to
emphasize that more so.
20:14
SM: Do you see yourself… what drives you to keep working here and working with the program
and at the Salvation Army?
20:25
J: What drives me? Um…my biggest thing, I guess, is that knowing everything that I’ve been
through, over the years, that I wanted to make sure that people could see me as a role model for
the fact that you don’t have to go through this alone, that you can overcome your circumstances,
and reach your goals. Because a lot of people look at me, they don’t know my past, they make
assumptions. So, what drives me is, when I see people dealing with some of the same things that
I have and we’re able to build a connection, to be like, “I was once in your shoes but look at
where I am now. You may have lost all hope, but I’m telling you that hope is possible and you
can come up from what your current situation is.” That’s what drives me. And I think that certain
people just naturally maybe have that in them. I think we’re drawn to certain things based on our
own personal experiences and because our personalities just fit with that type of work.
21:55
SM: So do you see yourself staying here for a long time or is there something else you want to
move to and go off and do different things [laughter]?
22:08
J: So right now, the goal is to stay here for a while. I mean, before, you know, I did contemplate
and think about going into other things because originally, when I decided to go into this field, I
was really fascinated with criminal justice too, so that’s how I got involved working with the exfelons and the juveniles and you know, I was trying to double major and I thought, like, maybe
I’ll be a probation officer. And who knows what the future might hold, maybe one day I’ll do
that, but right now I’m pretty content where I’m at.

	&#13;  

9	&#13;  

�22:52
SM: If people want to get involved with Salvation Army, what are some of the options for them?
23:03
J: Like anybody? You mean, okay so volunteering…?
23:06
SM: Yeah, or donations or just if someone off the street is looking to help the Salvation Army
and support what you guys are doing here, what are some of those options for them?
23:19
J: Well, we do have a volunteer coordinator, so anytime anybody wants to give back and do
stuff, you know, they’re looked at, what their skill sets are, and they connect them to where it’s
gonna best be fitted here. Like this time of year, bell ringing is a big thing. Donation-wise,
people just send money and it specifically states that it comes to Roanoke or if they have a
passion about a specific…what’s the word I’m looking for… group that they want to work with.
Some people, you know, they have a passion for domestic violence victims, so they specifically
want money to go there. Some deal with youth so people specify in that manner. We have had
people have special, and they donate proceeds to us. So, there are different ways.
24:26
SM: I’m going to back track a little bit. What did you do when you first started working at the
Salvation Army? What were some of your responsibilities and your title, I guess?
24:39
J: So, I was a case manager at the Turning Point and pretty much it’s the same concept as what I
do here, except those clients are in crisis mode. So, it’s like, alright what are the first few things
that we have to get done, so that means dealing with the legal system a lot more than what I do
now. It means getting protective orders, it means going to court numerous times, that’s custody,
that’s, you know, it could be all sorts of different legal things depending upon what it is. So, you
become close with the police department and judges. You know, you build these connections
with them and then the rest of it is setting goals, trying to find housing, and jobs for people,
whereas most of the clientele that I have now are usually already housed, already have a job, or
they have some sort of an income because they are on disability or something. So, they’re past
the crisis mode, it’s just the matter of making sure that the people I work with now maintain and
don’t become homeless versus these people [who] ran from a scary situation. They don’t really
trust anybody so trying to build that connection is a little bit harder because you’re just kind of
like everybody else that’s ever said that they’re going to help and it’s like “are you just doing this
‘cause it’s your job, or do you actually care what happens to me?” type thing, and it’s also
frustrating sometimes, and scary, because when they go back you don’t know, are you ever going

	&#13;  

10	&#13;  

�to see them again? And, you know, in those situations it’s hard for your client to be like, “you
don’t understand what I’m going through!” But there again, I’m like, you can’t always judge a
book by its cover because you don’t know how much I actually do know about what you’re
going through.
26:43
J: I was a victim of domestic violence, and I get not trusting and I get that people don’t
understand why people go back every time. And logically, now looking back, it’s like, I don’t
really know what I was thinking, but I can see and it’s like you do kind of want to be like, stop
and think, because I know where the end is going to go. But, in those moments, like, I know
what they’re thinking. You think that you can change them, that you’re going to make things
better. People stay because of kids, that’s the biggest reason. You know, I did. But then I tell
them that story, and I tell them, like, I’ve seen the worst that could happen because I lost my
mom to a domestic violence situation. My dad killed her and then committed suicide. So, I’m
like, you may think that that cannot be you and it’s not like I thought that was going to be my life
story. I also swore that I wasn't ever going to be in one of those situations because of what
happened to my mom. I thought I was smarter than that and was in better control, but sometimes
you fall right into those same footsteps.
28:09
SM: So you definitely think that your story has helped you a lot, especially working in social
work because you can build that connection with those clients and have you had instances where
they really had a kind of moment of clarity and they were kind of like “wow, I see J and how
much she has changed” and heard her story and that has really helped them?
28:34
J: Mm-hmm [yes]. ‘Cause lot of people are like, well… and especially when I was over there
more so, and I have one client now that I have seen her from when she was my client over there
and then she transferred to Pathway of Hope. But I didn’t see her for a little while and now I’m
her case manager again. And we have a good rapport with one another, and her story is amazing.
It’s her own though, of course, so I won’t get into that, but you know, someone looks at you and
they think “this person has their life together, they're doing well, emotionally stable, there is no
way that they could have ever [emphasized] been in my situation and understood. Because
someone who looks like that could have never once been where I am.” And it's not one of those,
in this field, it's not about you, and I don’t share my story unless I feel like it's necessary. I've had
to a few times and then the next thing, you know, they're crying and apologizing to me, which
I'm at a point in my life where I can tell that story and not get emotional. So, I think they’re like
“wow, okay, well then, you know, that does give me hope that if you're able to do it, then I can
as long as I have a support system.” So, I have seen plenty of people go on and do well and make

	&#13;  

11	&#13;  

�it on their own and become strong, independent women. And I've also seen people continue to
stay in that same revolving cycle.
30:21
SM: I'm assuming that is really rewarding to see these clients go from such low points to high
points. What does that feel like to see the transformation of some of these people?
30:36
J: I think that it makes this whole job worthwhile because those are the days that you live for and
they make… well, they make me push harder and drive through because I realize that there are
going to be the days that there’re going to be clients that are lost. That there are clients that
you're just not going to get through, and they are frustrating and it makes you question and
wonder why are you even in this field doing the work that you do, and you’re like “maybe this
isn’t right for me. Maybe I suck at this,” and then you have that one come along that’s like “my
life changed because of you” and you're like “okay, this is why I do what I do.”
31:24
SM: That’s awesome. Do you ever find yourself, because you talked about how people judge
you, they judge your book. Do you ever find yourself doing the same, vice versa, for some
clients, they seem one way but turn out to be totally different?
31:39
J: [pause] I can't really think of any time that I have, I think, you know, I mean it's human nature
to judge at times, but for whatever reason, I don’t know, when I got into this field I never thought
that I would be so open-minded to things. The first class that I ever took, the professor asked us,
“in this field, what is the one group that you would ever refuse to work with?” And she asked the
entire class that, and most everybody said pedophiles or sex offenders and that was one. And at
my very first internship, that was, kind of like, what got put on me. I was dealing with people
that committed murder, had sexual assault [charges] and different things, but it was one of those
instead of going by what someone else told me about this person or reading their file, giving that
individual the opportunity to tell their story to me so I could understand, and it helped me to just
be open-minded and to not judge people. Because it's really easy to be on the outside, looking in,
and make judgment on somebody if you don’t understand their story.
33:12
SM: So, do you think that working here and working with so many different types of people has
definitely helped you just in life, in general, and in the outside world, outside of work, just
having different perspectives about people and about life?
33:27

	&#13;  

12	&#13;  

�J: I do. I think that being connected with working with different types of people, it helps you to
be patient, to be more kind, to want to be more helpful and to realize that the world has already
probably given up on a lot of those people and they know that. So, why not be the one person
that maybe sheds some light and gives hope back to the individual. I'm a firm believer that
everybody is capable of change, if given the right tools and resources.
34:10
SM: That’s wonderful. We’ve been talking about a lot of the goals of the Salvation Army and the
goals of the people who come here and what we want for them. But what is something, what are
some of your personal goals, for your life, for your family, your career?
34:32
J: Okay so, well, the biggest one—I've kind of accomplished them at this point—my biggest one
was that I was going to finish college because I really didn’t feel like that was going to be a
possibility. And I had so many people telling me that I wasn't going to do it, and I wasn't capable
of doing it, and that I should just maybe settle, you know, with being a single parent and that
maybe I wasn't college material, which just fueled me that much more to try and prove everyone
wrong. The only person I had backing me, my dad was the one person that from the time I was
small always told me I could do anything that I set my mind to. And he believed that I was
capable of doing great things, believed in me when I didn’t believe in myself. And after he
passed, I was in the midst of my bachelor’s [degree] and I pushed on through and got it, and
decided that he really wanted me to do things. So, I was like, I'm going to take a break from
college, and I when I went back I was like “I want my Master’s.” And I finished that in a year
and I feel like that was, based on some of the stuff he instilled in me. I never thought that I would
be a homeowner. So, that’s another goal that I just accomplished this year. So, probably about
the last one is a title promotion [laughter] so I'm working on that. So then, I think, I’ll have to
revisit the goals. Maybe I’ll think about my retirement plan. So, I don’t know.
36:43
SM: What are some of the goals for your daughters? Do you want to push them to go to school
since that was something so important to you?
36:54
J: I do, and that I think that has also driven me, being a single-mom. I wanted to prove that you
can be a strong, independent woman and that anything life throws at you, you are still capable of
doing what it is your heart desires and that people are going to judge you and try to knock you
down but you can still accomplish anything. I think that they have realized that, you know, it is
okay to ask for help, but sometimes you have to take initiative and learn to do things for yourself
and be driven and goal-oriented. Right now, they talk about going to college. The funny thing is,

	&#13;  

13	&#13;  

�my oldest says that she wants to be a vet so I'm like, “Hmm, I wonder if she's going to do that.”
And the other one says that she's going to do what I'm going to do. So, we’ll see.
37:56
SM: That’s great. Do you have any advice for people who maybe want to get involved with
social work and that’s something that they are interested in doing with their lives?
38:08
J: I would say the first thing to do is before you dive right in, because it's not for everybody. And
I think for people who have naturally helping personalities, it's a good thing. Because I was once
of those “I'm going to save the world and I want to help everybody,” and you’ve got to first learn
to one, have boundaries and realize that you can't help people who don’t actually want to help
themselves, and instead of trying to fix your friends and your family find a job because at least
that will be more rewarding. So, volunteering at places to see if this is what you want to do
because if it's not the right fit and you’ve already invested all that time and effort, and school,
and then realizing that this job isn’t for you because of how widespread and the trauma and all
the stuff that you have to deal with. Figure out what your passion is and then figure out what
resources are available in the community. And even if that first place I would say isn’t
necessarily where you feel like “this is where I belong,” I would say don’t give up because I
jumped around to a few different places to be like “what do I like, what do I know I definitely
don’t want to do in this field?” And I think that way you can decide “I like this, I don’t like this. I
can tolerate these things.” And then you'll know if this is a good fit for you.
39:55
SM: Thank you. That’s all the questions that I have. If there's anything else that you want to
touch on or something that we didn’t get to that you think is important, feel free to share.
40:09
J: I don’t know. I guess, did all of y’all [everyone in the group] kind of come up with the
questions together?
40:15
SM: Yeah.
40:17
J: I can't think of anything.
40:19
SM: Okay. Well, thank you so much. This was such a great opportunity. I think that it's really
going to help the narrative of the whole project, the fact that we got to talk to you and not just the

	&#13;  

14	&#13;  

�clients. I think it's going to make a really big difference and we were really grateful to be able to
talk to you and this whole experience has been really great. So, thank you so much.
40:40
J: You’re welcome.
40:41
SM: Thank you.
[END]

	&#13;  

15	&#13;  

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                    <text>Salvation Army Pathway of Hope Oral History Project
Interview With ShaNeika Mitchel-Peters
October 9, 2019
Interviewer: Grace Priddy
Narrator: ShaNeika Mitchel-Peters
Date: October 9, 2019
Location: Williamson Road Branch Library, Roanoke, Virginia
Transcript Prepared by: Garrett Channell, Grace Priddy, and Rebecca Smith
Total Time: 56:05
Index:
00:00 Experience with Pathway of Hope in general
07:35 How Pathway of Hope helped her children
08:53 Family life with her mother
10:39 Education
11:30 Transitioning out of the Pathway of Hope Program
13:40 Salvation Army resources and services
17:12 Transitioning from Washington D.C. to Roanoke, Va.
18:23 Growing up in Roanoke
20:03 Reflection on the program
21:06 Family life with her son
24:58 Salvation Army resources and services
28:41 Profession as a teacher
33:19 Religion
35:31 Family life with her mother
43:59 Teenage years, growing up in Roanoke
47:43 Pathway of Hope essay
49:07 Community service experiences
52:09 Experience with Pathway of Hope in general

00:00
[Sound Testing]
00:05
GP: Hi, my name is Grace Priddy and today I am interviewing ShaNeika Mitchel-Peters at the
Williamson Road Branch Library in Roanoke, Virginia. Today is October 9th, 2019 and this is
for Dr. Rosenthal’s Public History course at Roanoke College and our Salvation Army Pathway
of Hope Oral History Project.
We know just the basics of how the Pathway of Hope program works. From your experiences
can you just give us [how] you have seen how the Pathway of Hope program works?

�00:44
SP: I’ve been in the Pathway of Hope program for maybe about a year to a year and a half now.
It all started when I did the Angel Tree. So it started from there, when I would go pick up my
son’s Angel Tree gifts. They had asked me if I wanted to do an essay. So I told them “sure, I
would do an essay.” Well, if you win you win a hundred dollars, first place, then there’s second
place and third place. So I said “Okay, fine,” so I went and did my essay, and they called me a
few months later and was like “Well, congratulations, you won.” I was like “Oh, yay!” So they
called me, I had a plaque, I took it with the lieutenant and they gave me one hundred dollars.
And basically my essay was about at first, when I first started, it was only just me and my son.
So I just basically said that I want to help the community. I have a heart for helping children,
because I am a teacher. So I have a heart for helping children, helping families, and different
things like that, and also to help my son to have a better education, and future, and everything.
They helped me get on the right path, gave me budgeting classes and just basically asked me
what is it that I wanted to do as far as them helping me to make my life and my son’s life better.
So I basically explained to them that I wanted to get my own car. I wanted to basically have
other resources of education to help my son’s future become more brighter. Help me with my
finances for me to get them in order, not so much for them to do stuff for me but to tell me how
to get everything in order so that my son could see that my mom has helped me a lot because I
am a single parent. Of course they helped me, they gave me different resources to help my son
get on a higher educational level, make sure he has everything that he needed education wise and
make sure that I have everything I needed so I can keep him happy as well as give him
everything that he needs. I was working with one of the instructors and basically any event
would come up, anything learning wise, anything with the library, anything like that she was
telling me about it. And I was like “Oh, okay.” So they make sure you stay on top of
everything. I was like “Okay, that’s cool,” and I needed that extra push. Even though I have my
mom, but you know, we always listen to our moms, but I needed that extra from outside of my
family box. And they were very patient. They weren’t trying to push me, but it was like “Hey, I
see that you are feeling down, let’s give you a push up.”
They really want to help the community, and that was one thing that wanted to do was give me
different community projects that were out there to do. So they really listened; not like a
counselor, but kind of around [like a] counselor. They basically were—I don’t know what you
can call it—my back up. If I feel like I’m about to fall, they’re going to push me back up. They
helped and assisted and everything. They make sure every year I know different parenting tips
and tricks and everything. So I was like “Oh, okay.” Then I finally got pregnant with my
daughter, and they made sure I kept my appointments, they made sure I stayed healthy, they
made sure I had everything that I needed. They were there for me as far as if I need anything for
my daughter, or my son, or myself, making sure I didn’t fall under the postpartum depression.
They would call to check and make sure, “Hey, are you okay?” They wanted to make sure I
checked in once or twice a week, just to make sure that I am still in uplifting spirits. I really
appreciated that and they were awesome.
They also, when it comes to trying to help families, it’s not like they were trying to enable them.
They’re trying to make sure they can do stuff on their own, and they’re not being a crutch. So I

	&#13;  

2	&#13;  

�was like “Oh, okay” and I liked that. I like positive feedback, as well as you can tell me direct
criticism. Tell me if I am doing something wrong and I will accept it, and they were really
welcoming on that as well as watching to make sure that my feelings weren’t going to get
involved. But they helped a lot. I mean, I’m upset that I’m leaving them. But they’re pretty
good, they’re great. And actually all of them have grown up with my son and with my daughter,
so I would recommend them to just about anybody.
06:20
GP: So you touched on what you learned about it, and what brought you to it. So, in the
beginning, what was it like? Them being there now? What was life like?
06:34
SP: My life was pretty good. It was good cause I had a good head on my shoulders and
everything. It was basically just them raising me higher, at a higher standard. Because I was
basically borderline, like “Okay, let me do the bare minimum.” So they helped me to do more
than the bare minimum. Like, let’s take you a little bit higher, let’s put you out there, step out on
your faith instead of just thinking about how “Oh, I can’t do it.” Oh let’s just try, then if you
can’t, then we can adjust and see where we can push you back again. So they wouldn’t let me
give up. So I was like “Okay, that’s pretty cool.” Now? It’s like I’m out there like, “hey, I’m
about to try this, I’m about to try this, I’m about to try that,” and it is because they were right
there to push and make sure that I stay stable. So I was like “Oh, okay.” So now I feel like I can
basically just conquer the world [laughter].
07:35
GP: With your children, your son and your little baby, how has the Program really helped them
and assisting you with them?
07:45
SP: A situation happened with my son where he had [been] bruised by his teacher, and of course
I went to my worker and I talked to her about it, so it was a whole situation that I had to go
through of trying to get him into a new school and transportation and everything. She basically
went out to make sure I had all of the resources that I needed. The system went and basically
pushed me and my son down, so she made sure I had resources of how to have transportation for
my son, and if they could, make sure I talked to the right people about him getting bruised, and
different things like that. With my daughter, they have helped me with diapers, clothing, getting
her a crib, changing table, making sure that I stay on point with her getting her shots, and making
sure that I’m still in high hopes with them and encouraging them, as well as trying to make sure
that I am caring for myself.
08:53
GP: So you mentioned your mom, tell me more about her?
08:57
SP: My mom’s awesome [laughter]! I love my mom, she is awesome. She’s my biggest
support, because, of course, we’re not from here, we’re from Washington D.C., so it’s just me
and her down her besides my two children. So she’s a huge part of my life. Before I was able to

	&#13;  

3	&#13;  

�purchase my own car, in July, she let me use her car for me to get to work, for me to get to
church, get them to their appointments, get my son to school, all of that. So my mom, I really
can’t even explain it, she’s amazing. She’s always supporting me, making sure that I know that I
can do everything, anything that I can put my mind to. So she is right there, and anytime I have
any issues or anything, she is there to tell me if I’m right or if I’m wrong. “Nika, you need to do
this.” “Nika, you don’t need to do that.” She’s basically, I don’t know what to even say, she’s
my best friend. She also encourages to not think about what others think, as far as with me being
a single mom and having my two kids. She’s like “Nika, don’t even worry about all that.
You’re doing a good job. You’re providing for them. Keep going with what you’re going with.”
And she also encourages me to go back to college and finish, because I stopped, and she’s like
“No, go back. I will help you with whatever you need, I’ll help you watch the children, whatever
you need, even if you need some ‘you’ time, I’ll get them.” So I was like, “Oh, okay.” My mom
is my biggest, biggest, biggest supporter.
10:39
GP: So you went to college, and then you left? Where did you go?
10:45
SP: Virginia Western. I went for early childhood development. But of course I did not continue.
I only went for like a year. So my mom was like “hey, you only had one more year, what
happened?” And I was like “I think I really got burned out coming straight out of high school
and going straight in, I think I kind of got burned out.” She’s, right now, like “Nika, come on,
let’s go, you can do it.” And I think I really got relaxed because I have my CDA, which is
equivalent to an Associates [degree], but she’s like “No, let’s push higher.” And I’m like “Okay,
fine.” So I’m planning on trying to go back in January. But I think my worse thought is I’m
afraid of fractions. [mutual laughter]
11:30
GP: How has the Salvation Army and your mom, how have they… I don’t know what I’m trying
to ask here. I’m formulating the question! [mutual laughter] I’ll come back to that. So, you’re
transitioning out of the Salvation Army, going out into the world, and going back to college.
How is that process going?
11:58
SP: It’s going smoothly. They actually told me ahead of time “Hey, it’s about coming to an
end.” And they didn’t want me to go because I’m very high spirited and they love when they
talk to me and different things. But it’s going smooth, and they have also told me that if I need
anything, I can contact them, any encouragement I need, I can still talk with them. It’s just the
program part, the Pathway of Hope, I’m getting out of. As far as the Angel Tree and everything,
they said I can basically do that program still, until I get up to three times, then we’re done. I
think, basically, since last year when I first did the Angel Tree, with the help of Pathway of
Hope, it has helped me budget my money more. So I can have my bills paid, as well as provide
for my children. They taught me how to have this budget for my bills, and budget for extras like
as far as Christmas and if something were to happen, like at the time you get your car and with
me doing the budgeting class, so I was actually able to purchase my car a week before my
birthday in July. Which they were excited about. They were like “yes, we made a big

	&#13;  

4	&#13;  

�milestone!” I’m like “yes!” Cause I didn’t have a car for like four years, so with the budgeting
classes and their encouragement they helped me to be able to get me my own car, which I love.
[laughter]
13:40
GP: Can you tell me more about the Angel Tree?
13:42
SP: The Angel Tree, they allow each child three times to—three years—to get assistance. So
they’ll ask me the mandatory stuff, which is shoes sizes, coats, clothing if you need it. Then
they’ll ask for three different items that your child really wants. Of course, over the years I’ll
listen to my son to see what he wants, and I went and basically did it. And they were like “Okay,
that’s pretty good.” So last Christmas, when I got his items, it was right on point what he
needed. So this year, they gave me the opportunity to come ahead of the crowd and do for my
son and my daughter. And even like when he was sitting there playing, they were attentive to
listen to him as he was playing with his toys. He wasn’t so much talking to me, but he was
playing with his toys and they were like “Do you think he’ll like Legos?” And I was like, “Sure,
yes! How did you know?” And they said “We can tell he’s very hands on.” Like unless you
were really paying attention to my son, you would not think he is hands on but he’s very hands
on and he loves books. So they got excited because I didn’t just ask for toys, I asked for learning
things as well, like books and little flash cards, and different things like that. So they were like
“Oh my gosh, yes! That is awesome!” I’m like, I’m a teacher, like come on! They were very
attentive and they were watching my daughter as she was playing with my son. And they were
like, “Oh, it seems like she likes loud things.” And I said “Yes!” It was like they made the
process easy because they were attentive and watching them as well as talking to me and get a
feel out and ideas from me. Which I like that they have a variety of things. They don’t have
“You can’t get this; you can’t get that.” They more so want a child to have something they are
going to learn and play with instead of video games and just them sitting there watching a TV all
day, which I like that as well.
16:04
GP: So you get involved with other activities throughout the community, can you tell me some
about those?
16:10
SP: I help with if they have those book-bag drives, I’ll go and try to assist if they need my
assistance. Or I’ll ask “Hey, do y’all need anything?” Or when they have the activities for my
son’s age, they’ll invite me to come so I’ll go and just overlook and see what’s going on, what I
need to [give] my input on, or not say anything. Different activities, I bring to them “Hey, y’all
should try this, try that.” Or if they have a coat drive, or I know I did when they needed clothes I
took bags of clothes for the needy families and different things.
17:08
GP: So you moved here from Washington D.C.?
17:11

	&#13;  

5	&#13;  

�SP: Yes.
17:12
GP: What was that transition like from Washington to here?
17:15
SP: Oh it’s boring. [Laughter] Well I moved here when I was younger. I think I was about 10.
So the transition was kind of hard for me because I was leaving all my family. And it’s not, as
far as I said, it’s boring, there’s not as much to do here as it is there. Here everything closes
literally at nine. There you can go to different stores and do different shopping and different
things like that. So the transition was really really hard because I was leaving my family. Which
I grew up, all the way until I was 10, with my family, so that was more so the hard part. But of
course, my mom and my dad they made it smooth. We came down here and we visited here a
few times back and forth, but my mom was like “Nika, we gonna move here” And I was like
“Huh?” I missed my friends, and I missed my family most of all. But it was kind of a smooth
transition because my mom didn’t just throw it on me, she eased it in. So it was kind of smooth.
18:23
GP: What was it like growing up in Roanoke?
18:26
SP: I was popular. [Laughter] I really didn’t too much do anything, because I was into Barbie
dolls and reading books, so I wasn’t really into going outside and playing. I did go outside and
play little bits with my cousins, some of them would move down here. So I went outside and
played with them. As far as school wise, I got straight As, A/B Honor Role, President Award for
academics, like all that. So I made sure I read. My mom, when I was younger, she made me look
at different words in the Bible—not in the Bible, in the Dictionary—and basically do definitions,
maybe five different words each week and do the definition and learn that way. I was great at
math, still am. I did spelling contests. I played basketball. So basically I was very athletic. I was
the only girl on my all-boys team, so I was like “Hey, this is pretty cool.” But I stayed very
active, I wasn’t just sitting around the house. I did other things as well as family vacations and
different things like that.
20:03
Looking back, at the past year, year and a half, what is something you would tell yourself then,
now?
20:16
SP: Keep pushing, and move forward. And try to get your education and basically think more
highly of yourself. And just encouraging myself, like “I can do it. Don’t give up. You can do
this.” And just pushing myself forward to become more successful.
20:40
GP: [For] people in the community, would you recommend going to the Salvation Army for that
extra push, that back up support?

	&#13;  

6	&#13;  

�20:48
SP: Yes. I very much would.
20:50
[Silence]
21:06
GP: Your son, did he get his love of reading from you?
21:10
SP: Yes!
21:11
GP: Yeah? Tell me some about that.
21:14
SP: My son, at first he didn’t like to read, because he can hear that he has a small lisp. I
couldn’t hear it, but his doctor discovered he had a small lisp. So he liked to look at books but
he wouldn’t too much read out loud. He at two years old he had a whole big book shelf full of
books that he would look at, and I would hear him in his room, but when I would come around
he wouldn’t too much say anything. He loved to talk, but when it came to structured talking he
wouldn’t too much say anything. I kept encouraging him, of course, and helping him to read
different books. And of course he was looking at me like “Mommy, do I have to?” But I
basically just kept encouraging, kept encouraging. And basically I finally went to his doctor, and,
I love her, she encouraged him as well to read a small, little book. And she noticed, and was like
“I have to talk to you.” So he went out into the hallway with my mom, and she was like “He has
a slight lisp. Unless you know what to look for you wouldn’t know he has it. But he can hear it,
even if you can’t hear it. So that’s what’s making him so shy to read.” So we got him involved
in speech therapy, and she’s helping him. She said his lisp is very, very shallow, but when it
comes to hearing yourself, you can hear it more so than the person that’s listening. So she said
that’s why he’s shy to read out loud to his class or to other people.
So once he started doing speech therapy, and me being very patient with him, and helping him to
say his words properly. Then now, he actually just got called in his school for being one of the
best readers, the top readers. So I was like “Yes!” It basically boosted his confidence more, so
now he has his book now, it’s called Dog Man and Cat Boy, and he loves that book. So now,
he’s like “Mommy, I want this, I want that one.” And I’m like “Okay, okay, okay.” It basically
helped him, as well as my mom’s like “Nika, we just got to figure out what we can do and
everything.” So now, I told him let’s read to your sister. So, what his doctor said is with me
doing that its going to boost [his confidence] more cause his sister is on his level. Cause its not
an adult, or his peers, or his friends, its his sister. And she said, well family members, children
have a thing that they know that their family members are not going to judge them, but their
friends will. So they were like, to boost it up let him continue to read to his sister. So he’ll be
like “Okay, let’s read a book,” and she’ll just sit there and smile at him and smack the book and
everything. But he’ll read to her, and he’ll say the words right. Now he’s not afraid to ask me
“Mommy, what is this word, what is that word?” or to sound it out. So he’s gotten like a

	&#13;  

7	&#13;  

�thousand times better, it’s like a thousand times better, with having the confidence to read. So
he’s great now with reading.
24:58
GP: So the Salvation Army has different programs throughout the week, correct?
25:04
SP: Yes.
25:05
GP: Can you elaborate on those?
25:07
SP: A lot of programs I couldn’t go to, because of my work schedule, and because I am the lead
teacher of a classroom, they were like “you’re never getting off, you got to be in the classroom,”
so I was like “Oh, okay.” But they have different programs. Like they have paint night, they
have some type of Lego night. It’s not “Lego Night” but the kids can build stuff with Legos.
They’ve had where they’ll tell the parents about having different skate nights in Vinton. I don’t
think [at] Star City too much, but the Vinton skate rink, Firehouse Skate Rink, they’ll let you
know “Hey, this event is going on, we have free tickets, come pick them up, how many do you
need?” They’ll try and make it like a family get-together so you can also be with your family,
but introduce yourselves to other families. They have bowling nights where, I think it’s the
bowling alley on Williamson Road, that they say “Hey, you’ll get free bowling, free shoes rental,
everything, you ask if you need.” They do the circus. It was another event, it was a concert, a
Christian concert, they asked me if I wanted to do that, and I was like “Sure,” and that had other
families as well. So we got to do that. It’s so many different activities that they’re like “Do you
want to do this? Do you want to do that?” And I’m like “Yeah, yeah, okay, okay.” Then they
have the parents’ night, where the children will go and be amongst their friends or peers or new
friends that they can meet while they have little talks and snacks with the parents. For the
parents they have parenting classes where they’ll watch the children and then they’ll do the
parenting classes. There’s like so many classes and activities it’s not even funny [laughter]. But
they keep you involved and not just sitting at home and not doing anything. And they keep you
involved, as well as your children, so your children won’t fall short of not having that love and
caring and everything.
27:29
GP: What friends and people have you met throughout all the different programs that you’ve
been to?
27:36
SP: I’ve met three people. I like to help the community, but, I don’t know how you could say it,
I liking helping others but at the same time I’m standoffish. I’m weird, I know. As far as when
it comes to people, I’ll help whoever, but at the same time I’m like “Okay. Alright.” I’ve met
three families. And they’re pretty cool, and my son plays with one of the family’s daughter. So
it’s pretty awesome and we actually found out that one of the families they play Upward

	&#13;  

8	&#13;  

�Basketball with my son, so I get to still see them when basketball season comes around and he
still gets to interact and play with them and see them.
28:41
GP: What really developed your passion for teaching?
28:45
SP: Oh! That’s easy. I love kids. Like children—that’s my thing. I like to see them having their
own personality, how they develop, how they learn. I want to be the one to assist them with
getting their life, like encouraging them and being successful. I’d rather start when they’re
younger because most people, they try to help the older kids, and the younger ones fall short.
Because people don’t have the patience to deal with the younger ones so I’m like, “Hey I’ll be
the one to deal with them.” I teach them basically anything you can think of: like how to selfhelp, self-sooth, help them with learning, anything like if I see a child put their head down I
know it’s something that they feel that they’re not going to be successful with. So I’m like,
“Okay, let me figure that out,” and basically boost their confidence. I teach them as many
languages that I know so they won’t feel that they’re basically secluded in this one box. I help
them to explore and like, “You can step outside the box. Let’s go outside the box.” I help them
with that and the main thing is having the patience. And making sure that they stay on track and
them knowing that they can do it, and encouraging them. I love just watching their faces, how
they glow when they are doing anything, and even if they do it wrong, let them know it’s okay.
You can do wrong. And basically helping them be okay with themselves, not think, “Oh, I did
this wrong, let me back up.” But let them know it’s okay to do wrong but you can learn from
your wrong. Maybe you’re wrong might make a new right. So it’s like, “Let’s try this out. Don’t
be stuck in this bubble like you can’t do other things.” And with children, they are like glue.
Anything you do, it sticks to them. So I want to help them basically broaden their mind instead
of being so small and don’t know it. Like “I can’t do this, I can’t do this.” Yes, you can. You can
do anything that you put your mind to. Basically children, I love them. [laughter]
31:18
GP: How have you used your skills that you developed in the classroom outside the classroom?
31:22
SP: I know one time, I can give you an example, I was at a grocery store. And this mom could
not figure out why her child was shutting down on her. And she tried everything, and she was
like, “Hey, I’ll give you candy. I’ll do this. I’ll do—.” And she couldn’t figure it out. Well, I
asked her, “Do you mind if I try something? I’m a teacher. I’m not weird.” And she was like,
“Sure.” So I was like [to the child], “What’s going on? You can tell me what’s going on. I won’t
think of you any less just let me know what’s going on.” And it was something as small as he
didn’t know how to tie his shoe. And other kids teased him for not knowing how to tie his shoe.
The mom was like, “He never talks to people. Like what is going on?” And I was just like [to
the child], “It’s okay, you can learn any kind of way you want. You don’t have to learn just like
your friends. You can learn anyway that you want.” And he was like, “Okay!” And he got
excited and like, “Mom, I can do it! I can learn any kind of way!” And she was like, “Okay!” So
I basically just told her, “Go on Youtube. It’s different things, techniques that he can learn. You
don’t have to just learn two bunny ears then you tie. It’s a whole bunch of different techniques.”

	&#13;  

9	&#13;  

�I said, “If he doesn’t figure that out, then do a different one. Keep trying and have patience with
him until he figures out one that he can use.” And I told her, “Just let him know that he has a
voice, even though other people are telling him, ‘You can’t do this. You can’t.’ Let him know he
has a voice and he can have other ideas. You don’t have to go with the flow of everybody
else.” And she was like, “Oh, thank you so much!” Well, I think it was like a year later, I saw
them. And every time he sees me, he’s like, “Hey!” And he hugs me every time he sees me. And
she was like, “Oh my gosh! He was like, ‘You helped,’ and all he talks about is you and how he
can do anything. And I was like, “Oh, why thanks.” [laughter]
33:19
GP: So you mentioned “Upwards” and you’ve mentioned the “Back-Pack” Program and the
Christian Concert: Are you a Christian?
33:27
SP: Yes.
33:27
GP: You are?
33:27
SP: Yes. Ma’am.
33:29
GP: How—[SP sneezes]—Bless you.
33:31
SP: Thank you.
[Both laugh]
33:34
GP: How has church and your religion helped you throughout your time?
33:39
SP: I just know, like, as far as my church, they teach having faith and everything. They teach
basically through anything, no matter if you feel that you failed, or anything, just make sure you
have the faith of God and always call on Jesus no matter what. I’m teaching basically my son the
same thing and my daughter understands. I teach her the same thing. But, I basically lean more
so on our religion, on being a Christian, because I’m like, “If anything, I need help.” My pastor,
she’s great with teaching us: no matter what’s going on, make sure you still pray. You, even
though you might feel at your lowest, still have faith. Because, at the end of the day, God helps
with whatever it is that you need. I take heed in that. And even when I feel sad or anything, I go
and I talk and I pray to God. And then, later I feel more uplifted. So this whole process is like, I
stay consistent as far as talking with my pastor, and praying, and making sure everything is going
like it’s supposed to be. So being a Christian is pretty cool, because I know at the end of the day
God has my back and Jesus is watching over me. And I have the Holy Spirit to lead and guide
me.

	&#13;  

10	&#13;  

�35:31
GP: Going back to your mom, how has she inspired you to grow into this very strong woman
that you are today?
35:38
SP: My mom is very strong. She’s very strong in how her faith is [as] well. So she encourages
me and she prays for me like constantly. Or she’ll, if she sees that I feel a little bit stressed, she’ll
be like “Nika, let’s pray.” Of course, we’ll pray and everything. And she is like, “It’s not as bad
as you think,” or “It’s not going to go down this path. Let’s think more positive, towards this
way.” My mom, anything that my mom has ever went through, she came out of. And I believe
it’s because of her praying and getting through it. Like right now, my mom, she’s dealing with
her sciatic nerve. And me watching her keep pushing though even though she will be hurting and
everything, she still pushes through to make sure that I’m okay and make sure that my son’s
okay. My mom, she’s a pusher. And she’s very strong. So she’s like, “Nika, no matter what goes
on, just basically stay strong. Smile. Keep the faith.” And my mom, her main thing is to smile.
She’s like, “If you smile, all darkness will just basically shatter.” So she’s like, “Just keep
smiling. Just keep thinking positive. And if you ever think that, oh something is going to go
wrong,” she said, “No. Think about what will go right.” No matter what we’ve gone through, as
far as the move here [to Roanoke], me going through different relationships, she’s always like,
“Nika, you’re going to get through it and you can do it.” And she’s like, “Just stay strong
through everything, because nothing in life, like as far as what you did those years ago, well
you’ll probably forget about it in the future. And you’ll be like, ‘Oh, that happened?’” So she
was like, “Don’t let one situation just bring you down. You’ll have other experiences, other
lessons to learn, other things to get through.” So I’m like, “Oh, okay.”
37:48-37:59
[Silence]
38:00
GP: So your mom helping you through your relationships, do you want to talk about that some
more?
38:03
SP: Um, I just had a few relationships… things that happened [laughter]. Basically, I was the
positive one in the relationships and they were always negative. So my mom was like, “Nika,
you need to leap out of that.” Because any positive that I would bring, they would try to bring
negative and push my positive down. So, it would push me down. Like, whoa, shoot, okay
maybe I shouldn’t think positive. But my mom was like, “No. Always think positive. Even if
something bad has happened, still think positive.”
And she was like, “Nika, if that situation is not working, that’s not the only relationship you’ll
ever have.” So I was like, “Okay.” Of course I was like, “Well, fine.” So with my mom, she
hasn’t been in a relationship, like her [own] mom and step-dad got a divorce and basically me
seeing how she can still move and get through stuff, I’m like, okay, that’s fine if I don’t have a
relationship. And she’s always telling me, “Wait for the right person to come.”

	&#13;  

11	&#13;  

�She was like, “Don’t just settle. Wait for the right person to come. And I’m like, “Okay.” And
she’s like, “When the right person comes, they will see that your positive will boost them up
instead of them trying to push you down.” I was like, “Well, alright. That makes sense.” So I was
in two bad relationships where they wanted to just push me down. Nobody ever hit me, no. But
they wanted to push down my high spirits. They were like, “No. This is going to go wrong. Well,
no, don’t think positive about that, that’s going to go wrong.” So I was just like: you know what?
Run for the hills. And I did. Basically, I’ve been single for eight years. And it really doesn’t
bother me. I mean, I see people and I’m like, “Hey, hey, hey.” But it really doesn’t too much
bother me, because I’m going on what my mom is saying. Like, the right one is going to come.
It’s going to happen. I’m not really trying to be like, “I got to find it. I’ve got to find it.” And my
mom was always like, “The right man will find you.” And I’m like, “Okay!” [laughter]
So I’m pretty good and secure.
40:16
GP: Has you mom’s influence impacted your children in any way? Like have you seen her
personality in them, you’re like, “Whoa”?
40:24
SP: Yes! [laughter] But my son is so much, there is so much my son does like my mom. It’s not
even funny. Like, he talks like my mom because, my mom, she says every syllable and he do
that. And I am like, “huh?” Cause like her “s” carries, and his does the same thing. And I’m like,
“Oh my gosh!” And with my daughter, she is very loving like my mom. She’ll give a hug in a
minute. She’ll try to encourage anybody. And if I’m giving her a hug, she’s like, “No! No!”
Cause she’s only eight months old. Like, “No, no!” She goes, and I’m like, “Okay, you want a
hug, okay, come on.” And my mom, she suckers you in. And I say, “You do the same thing.” So,
its like basically different pieces of my mom’s personality is in like different ones of my
children, each one of my children. So, I’m like, “You’re acting like your grandma right now.”
But, one thing they did get is her positive attitude. And, they’re always smiling. Like, always
smiling. So, I’m like, even when I feel like I would like to be left alone. It’s like they pick up on
it, and they come in, “I love you mommy!” Well, my son and my daughter, she goes, “Ma-mama-ma-ma!” And I get her, and she’s hugging and kissing on me. It’s like, my mom has that, it’s
called a discerning spirit, and she can pick up on anything. Like, literally. And I’m like, “Man!”
So, my son is the exact same way. Like I can smile, I can act like everything’s okay, even if I am
stressing about something at work. I can smile, and he goes, “Mommy, how was work today?”
And I’m like, “How did you know? What is going on? This is so weird!” And I’m like, “Oh, I’m
fine,” And he goes, “No you’re not. You’re sad.” And I’m like, “What? How do you know these
things?” And then, the next thing I know, my mom is texting me, ‘Well, how was work?’ And
I’m like, “Wait a minute! Do you have a camera in my house?” And I’m like, “Why? What’s
going on?” And she’s likes, “I don’t know, you just seem off.” And I was like, “No I didn’t. I
was smiling.” And she was like, “And I’m your mom, I can read through that.” And I’m like,
“Yeah, okay.” But like, I was like, “My son asked the same thing.” And she was like, “Well, he’s
his grandmother’s child.” And I was like, “Hehe.”
But her strength, as well, has impacted both of them. My daughter can fall and hit her head, and
she will not cry. And I’m like, “what in the world?” But she would go like this, and she’s good.
She got that from my mom, and same with me because I got it from my mom. So, I’m like,

	&#13;  

12	&#13;  

�“Huh, you got that from your grandma.” And, like with my son, he’ll do something, but be like,
“But, it will be okay. It’ll be okay.” And he’s more positive. Even if, something if he got an F on
his test. He’s like, “Oh my gosh! But it’s okay! I’m gonna do better. I’m going to bring it up.”
So, my mom does the same thing with him. She’s like, “It’s alright. You can always bring it up.
It’s just one test. Just keep going forward.” And he thinks like that now because also I do the
same thing. So it’s like, if you see my children and me and my mom is not around, you’ll be like,
they got some positive people around them because anything that happens, they are like, “Okay!
It’s gonna be okay!” And they’ll keep going forward.
43:49
GP: So growing up, she was always like super positive, like smiling?
43:59
SP: Yes!
43:59
GP: Very strong?
43:59
SP: Yes!
43:59
GP: So tell me about your teenage years, and like growing up with your mom.
44:01
SP: Oh! Those were cool. I never really got in trouble. My mom, she’ll sit down. And she’s like
“Nika…” She’s like one of those open moms. She’s like, “What’s going on? Tell me what’s
going on. You can talk to me.” So, anything that I ever went through—good, bad, exciting,
anything—I could go to her. I can basically be like, “mom this is what is going on.” And she’ll
see my point of view. She’ll see my point of view, and she’ll be like, “Okay, Nika, this is what
you might need to do.” Or, “Okay, Nika, let’s add this into it. So, my mom she encouraged me
when I told her I wanted to play basketball. She was like, “Okay!” So after maybe three years of
doing basketball, she became our basketball coach. She was like, “Well, I wanna try, too.” So
she asked me, “Nika, do you think I can do this” or “I think I can do this, what do you think?” So
we both basically complemented each other and made sure like, “Yeah mom! You can do that!
You should try it!” So, she basically encouraged me the whole time. If I didn’t want to do
something, she was like, “Nika, you can do it.” So, I told her, “Mom, I want to cheerlead.” She
was like, “After basketball, what in the world?” And she was like, “Okay, well you can try it.”
And I tried it, and she was like, “You don’t like it?” And I was like, “Unuh.” So like, anything
that I say ‘mom I want to do,’ she’s like, “Okay, go for it! Just try it out, there’s nothing wrong
with trying.” And like if I wanted something, she was like, “Nika, there is no harm in asking. It’s
best to get a no, or you think you’re gonna get a no, but you might actually get a yes, so just
ask.” And I’m like, “Oh, okay!” So, she encouraged me to work, and once I got my first job, she
was like, “How are you liking it?” She was always like there, like if I had issues with my job,
she’s like, “It’s up to you. Whatever you want to do. Don’t just stick to one thing, if you want to
do something else, try it.” So including when I was like eleven, I was helping her do her own in-

	&#13;  

13	&#13;  

�home daycare. And I was like, ‘that looks fun,” and she was like, “If you want to help, you can!”
So, she never really let me say that I couldn’t do anything. She was like, “Just go for it. Just try
it. There is no harm in trying.” So I was like, oh okay. We basically were best friends even in my
teenage years.
46:35
GP: So, going throughout the program, what was her encouragement like then?
46:37
SP: She’s still encouraging. She was like, “If there is anything that you don’t think I can help you
with then you can ask them. Or if you think my point of view might be too strong, ask them.”
She’s like, “You can ask other people; you don’t have to be confided in asking me.” She was
like, “Sometimes, even though I might tell you a point of view you might not see it because I’m
you mom. Your thing is, mom is going to tell you this, that, and the other.” She says, “You can
ask for a second or third or fourth opinion. You don’t have to just stay with talking to me. But
always know I’m going to be here, whenever you need me.” Or anything like that. She was like,
“If you want to do it, you can do it.” Even when I was doing my essay, she was like, “You know
how to write, go for it!” And after I read it, she was like, “Goodness girl, I didn’t know you knew
how to write like that!” So, my mom, she was very encouraging, and telling me that if I needed
any advice or anything, to just come to her. But, she’s like “you’re grown, so do whatever it is
that you want to do. And if you fall, I’m here to pick you back up.”
47:43
GP: Your essay, what was it about?
47:45
SP: It was about basically me helping children, helping the community, helping families, me
being a teacher, as well as making sure my children—well, at the time it was just my son—was
on the education level that he needed to be on or higher. Make sure I stay encouraging, positive.
It was about my mom helping me, allowing me to use her car. Or, she would take me places. She
is always encouraging. Whenever she could help, she was going to help. It was also about me
being a teacher, me wanting to move forward and get my own car, and soon to be a homeowner.
And just different things like that. But to mainly make sure that my children had stability and had
that success level. And making sure that they can do whatever they set their minds to, as well as
me making sure that other children in the community know that they can make it. Being a single
parent is not as hard as people make it seem. That single moms could do whatever it is that they
want to do.
49:07
GP: Out of all the community service and work that you’ve done throughout your life, in the
community, what is your most memorable experience?
49:17
SP: Trying to think. [pause] There’s a lot of them.
49:32

	&#13;  

14	&#13;  

�GP: Well, share ‘em all!
49:35
SP: My most memorable, I think it would be when the church had this event that we did, and I
had basically asked my church family because I knew that we had to do a coat and hat drive, and
glove drive. And I went, and I normally don’t like talking in front of people, but still at my
church I talked in front of them and asked could they help with the coat and hat drive and
everything? They assisted as well as me donating my son’s old coats because I’m a mom that
you got to keep stuff nice. So, I just washed up his coats and took the coats and hats to a drive
that was going on in the community. And I took all the coats, the hats, box of clothing,
everything to, what’s it called? It’s a shelter. I can’t remember the name of the shelter. We took
them there and just looking at how the families went through the stuff, and they were smiling and
excited. I was like, I got to help them, like this is what life is about. Basically putting smiles on
other people’s faces. I just basically took the stuff there, and they were smiling and happy. As
well as we were having a drive at my job, and I got all my son’s shoes, his clothes and
everything, and I took it to my job. And, the people just get whatever they wanted, and they did.
They were like, “I don’t know who did this, but thank you! Thank you!” I always tell people that
I want to be anonymous. I’d rather they see what was going on than to say “Oh, thank you!”
“No, this is just a helping hand, and it’s just to help you get through whatever it is that you need
help with.” So basically my most memorable is giving donations to the families that are in need,
and basically just giving them the leg up. Like, “Hey, even though you might not have the
money, it’s somebody else that will help you out and give you what you need at that time.” I
think that it is basically giving things that I don’t need or use to needy families.
52:09
GP: So, in the program, going through it do you set tiny goals to get to this checkpoint, and to
get to this checkpoint, to kind of work your way up?
52:20
SP: Yes. My first goal was to make sure that I had my finances stable. So, I did the financial
budgeting class, which was my first goal to make sure that I stayed steady instead of just saying,
“I have money! Let’s go!” They helped me to be like, “Okay, stay focused.” So, I made a plan,
and I basically executed my plan of ‘get what you need, not everything that you want.’ You can
take a little bit of money and splurge, and get something, but don’t just go splurge. And then
you’re like, “Aw, man, I need this, or I need this.” So I basically executed that. As well as make
sure that with my finances, that I fix my credit. Get the little things off of there, which everyone
has hospital bills, and get little things like that off to make sure that the bigger picture was me
getting my car. So I basically executed the small part of making sure my finances were in order.
Then my next step was making sure I take care of my debt. Then after that, it was like, “Okay,
well let’s save the money.” Then, it was higher and higher until I could actually go and purchase
a car. And then, as far as with my children, making sure they have what they need, everything
they need first. Which is shelter over their head, lights, water, different things like that. Then go
into the clothes and the food, and then get higher and higher, to be able to when we go to the
store and my son says, “Hey mom, can I get that?” I’m like, “Sure! Go ahead!” And it’s not like
I go, “well we don’t have money for that.” So it was like starting small because basically
everything we do revolves around money. So, I had to make sure my finances were good and

	&#13;  

15	&#13;  

�stable before I could go any higher and say, “Hey! I can do this!” Basically, I made sure that I
had a solid foundation with my finances before anything else can stack up.
54:47
GP: You told us what you would say to yourself going into the program. What would you say to
other women that were in the same situation you were going in?
54:57
SP: I would tell them, there are other people out here that could help, because at a certain point,
people think well, if I ask fo help, I would be begging. I tell them, you can get assistance, you
don’t have to beg. You can get assistance. Don’t be ashamed to want to get assistance or help.
Even if people say, “Oh, well, people that get assistance, they put them in this category.” No,
you can get assistance to help you to basically blossom up, and you don’t have to stay on that
assistance, but just get the small—start off small—and get a little bit of assistance and then grow
out to where you can do it by yourself.
55:49
GP: Thank you for coming here and interviewing with us. We really appreciate you telling your
story.
55:55
SP: Oh, thank you!
55:56
GP: And letting us listen to your story, it was so cool! Thank you so much!
56:02
SP: You’re welcome! Thank you!
[END]

	&#13;  

16	&#13;  

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                <text>Oral History Interview with ShaNeika Mitchell-Peters&#13;
Interviewer: Grace Priddy&#13;
Date: 9 October 2019&#13;
Location: Williamson Road Branch Library&#13;
Duration: 56:05&#13;
Transcription prepared by: Garrett Channell, Grace Priddy, Rebecca Smith</text>
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                <text>Salvation Army; Roanoke College Public History Program</text>
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                <text>Roanoke Public Libraries</text>
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